Senior Account Director
About The Position
The Senior Account Director is the senior business partner for assigned pharmaceutical clients, responsible for driving business growth, leading integrated teams, and delivering exceptional client service across complex brands and portfolios. This role combines commercial leadership, strategic thinking, regulatory expertise, and innovation to help clients navigate Canada's evolving healthcare landscape. The Senior Account Director is expected to proactively identify opportunities that improve brand performance, leverage emerging technologies, elevate creative thinking, and strengthen long-term agency partnerships.
Requirements
- Senior business partner for assigned pharmaceutical clients
- Drive business growth
- Lead integrated teams
- Deliver exceptional client service across complex brands and portfolios
- Commercial leadership
- Strategic thinking
- Regulatory expertise
- Innovation
- Proactively identify opportunities that improve brand performance
- Leverage emerging technologies
- Elevate creative thinking
- Strengthen long-term agency partnerships
- Develop deep understanding of clients' business objectives, competitive landscape, market dynamics and healthcare environment
- Lead annual brand planning, launch planning and integrated campaign development
- Challenge conventional thinking by bringing proactive recommendations that create measurable business value
- Assist with new business and identify opportunities for organic business growth and expanded agency partnerships
- Maintain overall accountability for account profitability, forecasting accuracy and financial health
- Manage client budgets, revenue forecasting, staffing plans, scopes of work and change orders
- Partner with Finance and Project Management to proactively identify business risks and solutions
- Support new business pitches, proposal development and commercial negotiations
- Manage, motivate, and develop team through consistent mentorship incl. performance reviews
- Foster collaboration across Strategy, Medical, Creative, Production
- Build an inclusive, positive culture that encourages curiosity, innovation and accountability
Responsibilities
- Serves as the senior strategic advisor across assigned brands and client businesses.
- Develops deep understanding of clients' business objectives, competitive landscape, market dynamics and healthcare environment.
- Leads annual brand planning, launch planning and integrated campaign development.
- Challenges conventional thinking by bringing proactive recommendations that create measurable business value.
- Assists with new business and identify opportunities for organic business growth and expanded agency partnerships.
- Maintains overall accountability for account profitability, forecasting accuracy and financial health.
- Manages client budgets, revenue forecasting, staffing plans, scopes of work and change orders.
- Partners with Finance and Project Management to proactively identify business risks and solutions.
- Supports new business pitches, proposal development and commercial negotiations.
- Manages, motivates, and develops team through consistent mentorship incl. performance reviews.
- Fosters collaboration across Strategy, Medical, Creative, Production.
- Build an inclusive, positive culture that encourages curiosity, innovation and accountability.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
