Senior Account Director (Contract)

We Are Rosie

About The Position

The Senior Account Director is a strategic architect of talent and creative solutions. You aren't just managing a book of business; you are a vital partner to a complex, high-demand client, ensuring their creative ambitions are met with the exact right talent at the right time. You will bridge the gap between high-level client vision and the tactical execution of matchmaking, translating vague needs into clear, actionable job descriptions. As a leader within your pod, you will drive operational excellence, mentor talent, and act as a calm, decisive problem-solver who can navigate matrixed organizations to deliver results. This position starts as an hourly w-2 estimated at 35-40 hours per week, with the potential of converting to full-time.

Requirements

10+ years of experience within an agency or in-house creative environment, specifically managing high-touch, complex accounts.
Creative Literacy: You understand the difference between a good brief and a great one. You can comfortably talk shop with Creative Directors and Strategy Leads.
System Thinker: You don't just fix a problem once; you fix the process that caused it. You are a solution-oriented leader who thrives in the gray area of a maturing business.
Ambiguity Architect: You don’t just follow roadmaps; you build them. You thrive when things are undefined and take pride in creating order out of chaos to keep workstreams moving forward.
Problem Solver: You anticipate challenges early and drive practical, solutions-oriented outcomes under pressure.
Master Communicator: You possess the executive presence to challenge a client’s thinking respectfully and the empathy to support a freelancer’s journey.
Action Bias: You are a self-starter who takes full ownership of account health, thriving on autonomy and the ability to move quickly.
Travel is to be expected.

Responsibilities

Act as a strategic peer to the client, demonstrating a deep understanding of their creative vision and functional needs to ensure our talent solutions align with their brand standards and business goals.
Build deep-rooted trust with senior stakeholders, moving beyond order taking to proactive advisory and risk mitigation within a demanding client environment.
Serve as the primary coach and advocate for our working Rosies, ensuring they are positioned for success and their performance remains world-class.
Monitor industry trends and client signals to proactively recommend evolving capabilities and solutions.
Take the lead in defining what the client actually needs. Translate complex client requests into high-fidelity, clear job descriptions that ensure successful matchmaking.
Match and Vet top-tier marketing and creative talent, ensuring every Rosie placement is a precise fit for the client’s unique culture and technical requirements.
Continuously audit and improve ways of working. Identify friction points in the client/agency relationship and design repeatable, scalable processes to resolve them.
Partner with the Group Account Director to identify organic expansion opportunities, navigating the client’s internal matrix to find new ways we can provide value.
Own the day-to-day financial oversight for assigned accounts/workstreams, including managing budgets, track, analyze and report on financial performance, and ensuring billing accuracy while protecting account health and profitability.
Mentor and develop Account Executives, fostering a culture of high performance, accountability, and bias toward action.
Model leadership under pressure, ensuring the pod operates with high emotional intelligence and operational discipline.