Senior Account Director - Group Sales

Royal Sonesta Minneapolis, MN•Minneapolis, MN

3d•Remote

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Reporting to the Director of Sales & Marketing, the Account Director is responsible for managing a base of key international accounts with business opportunity on a global basis. This position requires ability to travel extensively to conduct presentations to the key accounts, to conduct presentations with the GSO Team and as needed for industry trade shows or related events. A motivated sales-professional with a successful track record in both seller and account management with demonstrated ability to build mutually beneficial complex customer relationships.

Requirements

Bachelor's degree (or equivalent experience)
8-10 years of global sales experience in a National Sales/Global Sales role with responsibility for key vertical and corporate accounts.
A successful track record of sales success and team management.
Attain established monthly/quarterly sales/revenue/activity goals.
Must possess the ability and willingness to travel 55% of the time. (Industry Related Events and Tradeshows, Key Site Inspections, Entertainment Opportunities)
Excellent oral and written communication skills.
Excellent organization skills.
Appropriate professional appearance and demeanor.
Ability to deliver presentations in a concise, well-organized manner.
Demonstrates knowledge of job-related processes and systems (i.e. IT systems specific to sales, Delphi).
Valid driver license, passport, serviceable automobile, proof of insurance and approved to work in USA.
Experience working remote preferred.

Nice To Haves

Multi-brand hotel experience a plus.

Responsibilities

Manage assigned accounts and preferred partnerships in the group segment via targeted customer facing meetings and opportunities, participation in global trade shows and industry related events.
Specializing in the key vertical markets based on geographic location.
Be able to conduct high level customer business reviews for top key accounts.
Lead annual customer business reviews quarterly.
Ability to work with Revenue Management to provide guidance on RFPs.
Responsible for identifying, researching and developing key account plans.
Creating strategies and measuring growth realized relative to account level results.
Present Sonesta value proposition to all level of decision makers, be comfortable with presenting at a minimum at leadership level but at the C-Level where opportunity arises.
Develop brand level presentations, submit proposals and development of contracts.
Understand hotel positioning and strategies as relate to key accounts
Ensuring client and hotel satisfaction by facilitating positive, long-term relationships with both customers and Sonesta.
Ability to utilize research tools including but not limited to Knowland, Cvent.
Ability to carry an annual revenue goal and to achieve YOY key account revenue growth (room nights, ADR and revenue)
Proficient in Delphi and Meeting Broker