Senior Academic Advisor - School of Arts and Sciences

Tufts University • Medford, MA

10h • Hybrid

About The Position

The professionals in Undergraduate Education foster student growth, empowerment, and success by serving, advising, guiding, nurturing, and celebrating our students, and working with them and our faculty to solve problems so that students may successfully navigate the university. We focus on the academic aspect of students’ lives at Tufts, providing information, advice, and support to help them successfully complete their degrees in a timely manner while ensuring that our students have an enriching and rewarding academic experience. To that end, we provide students with tutoring, advising, academic support, direction, and accurate information. We also provide academic enrichment programs and opportunities so that students may reach their full potential and achieve their best. We collaborate with faculty and other departments to advocate for students and improve the academic experience for all students as well as the policies governing undergraduate study at Tufts.

Requirements

• Bachelor's Degree
• Two or more years’ experience in college or university setting as an instructor, advisor, tutor, mentor or administrator
• Commitment to advising, mentoring, and guiding college students
• Superior interpersonal skills, including flexibility and approachability
• Excellent skills in written and oral communication; able to write, edit, and proofread educational documents and other publications.
• Confidence and experience in teaching, public speaking, or giving effective presentations before large groups
• Proficient with technology, including various software programs and applications for writing documents, making spreadsheets, creating databases, producing brochures and slideshows, and communicating through web-based audio-video services
• Ability to work independently, think on one’s feet, set priorities, and manage time effectively.

Nice To Haves

• Master's Degree in Education, Higher Education, Counseling or relevant field
• Additional experience working in the arts or other areas of university student services, such as student affairs, campus life programs, college learning center, multicultural affairs, bridge programs, and retention programs is beneficial
• Dedication to serving and supporting a diverse student population, including students of diverse racial and ethnic backgrounds, students with disabilities, and students who do not conform to gender stereotypes
• Proficient with a variety of social media platforms and tools for sharing documents, images, and video online

Responsibilities

• Serves as a proactive academic advisor to undeclared undergraduate students.
• Supports students in their engagement with the curriculum, helps them navigate university procedures and make informed decisions about choice of major, and acts as an accessible source for information about curriculum requirements, course selection, and campus resources.
• Provides logistical support, programming, research, and data analysis for a team-based approach to pre-major advising, New Student Orientation, the First Year Experience, and undergraduate retention efforts at Tufts.
• Counsels and advises students on academic program including course selection and requirements for majors and areas of concentration; develops and provides expertise on a disciplinary group of majors.
• Assists students in making appropriate educational choices and decisions.
• Provides advice and coordination with Career Services for research, internship and employment opportunities.
• Provides advice and resources for study abroad.
• Conducts group information sessions as well as individual counseling.
• Collaborates with and identifies University resources to support student and faculty advising.
• Guides students as they adjust to college life and learning and help navigate university policies and procedures.
• Manages advising for special student constituency or program area.
• Supports curriculum-based advising of undecided students.
• Collaborates with Office of Student Affairs to proactively identify students of concern.
• Participates in Students of Concern weekly meeting.
• Maintains discretion and student privacy when communicating with faculty, staff, and other students.
• Deploys resources (web, print, personnel) to better communicate academic policies.
• Maintains and updates text for school section of Tufts Bulletin.
• Writes and updates orientation materials and documentation.
• Reviews and approves student petitions, forms.
• Conducts degree certification with student records team.
• Creates and distributes reports for faculty and administration.
• Works with technology services to streamline review processes (degree certification, academic standing, internal transfer) and to move toward digital student records.
• Works with technology services to implement and verify SIS rules changes related to new credit system.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior