Send Out Spec / Phlebotomist

Care New England Health System•Warwick, RI

About The Position

Responsible for performing essential administrative and clerical duties in conjunction with reference laboratories to support efficient operations. Depending on department needs, the position also assists with phlebotomy procedures, which requires current phlebotomy certification and up-to-date competency. The role receives and processes laboratory samples, enters and verifies patient and test information, researches order requirements, prepares samples for testing, and helps laboratory staff retrieve samples and results. It also supports resolution of sample- and test-related inquiries, monitors the phlebotomy station bench as needed, maintains supplies and the work area, and may cover inpatient phlebotomy when appropriately certified and currently competent.

Requirements

Associate’s degree in biological science or a related field; or a high school diploma and additional phlebotomy certification or training in clinical laboratory science or medical technology.
Familiarity with laboratory terminology, sample-handling procedures, and laboratory information systems (LIS).
Strong interpersonal and communication skills.
Ability to manage multiple tasks, prioritize work, and meet deadlines.
Current phlebotomy certification and up-to-date competency are required for phlebotomy procedures.

Responsibilities

Receive and process incoming laboratory samples, ensuring proper identification, collection requirements, labeling, and documentation.
Enter patient information, test requests, and results into the appropriate system accurately and promptly, making necessary corrections or changes.
Research test orders and establish requirements for proper specimen processing.
Assist the supervisor or manager in updating and changing protocols when needed.
Prepare laboratory samples for testing, including centrifugation, aliquoting, and labeling as necessary.
Assist laboratory personnel in locating and retrieving samples and test results for further analysis and reference.
Help resolve sample- or test-related inquiries and issues from internal staff, healthcare providers, and clients.
Monitor the phlebotomy station bench as needed and process specimens, including in-labbing, add-ons, stat orders, and delivery.
Notify phlebotomy staff when needed.
Maintain the work area and order necessary supplies.
Cover inpatient phlebotomy as needed when certification and competency are current.
Perform other related duties as assigned.