Lab Send Out Coordinator

Pathology Group of Louisiana•Baton Rouge, LA

11d•Onsite

About The Position

The Lab Send Out Coordinator receives, processes, logs, tracks, and follows up on requests for further testing, consultations, second opinions, and continued care from pathologists, outside physicians, facilities, and patients. Work must be completed daily to support good turnaround times. The coordinator is expected to be a team player, maintain a cooperative attitude, and professionally support ongoing changes. The role is performed in the office, Monday through Friday, from 8:00 AM to 4:30 PM.

Requirements

High school diploma or GED.
Excellent typing and data-entry skills.
Ability to adapt to changes in the work schedule and work processes.
Good analytical and problem-solving skills.
Strong attention to detail.
Excellent time-management skills and ability to prioritize work demands.
Ability to multitask.
Team-player attitude.
Good judgment.
Excellent computer, telephone, and verbal communication skills.
Ability to work with minimal supervision and work well with others.

Nice To Haves

Previous medical laboratory experience with medical or pathology terminology.

Responsibilities

Process requests and complete paperwork for further testing requested by pathologists.
Process requests, complete paperwork, and submit requests from outside physicians, facilities, or patients to a pathologist for approval.
Understand and follow protocols for molecular testing based on insurance requirements.
Enter comments and orders accurately and promptly into the LigoLab system.
Scan requisitions and/or slide loans for each case into LigoLab.
Pull blocks and/or slides for each request to be sent out.
Log each completed request in the current tracking log.
Package requests daily and prepare them for shipping via FedEx, UPS, or courier.
Follow up on outgoing requests to ensure timely reporting and specimen return.
Scan and log incoming reports from outside facilities and laboratories.
Provide reports to transcriptionists for further handling.
Log and file materials returned after testing.
Follow up and communicate with pathologists as needed.