Temporary Seller Operations Coordinator

Sotheby's•New York, NY

7h•$24 - $25

About The Position

Sotheby's is looking for a Temporary Seller Operations Coordinator to own the administration of sales in accordance with company policies and best practices while delivering high-quality client service. This dynamic role is ideal for a candidate who thrives in a fast-paced environment, enjoys multi-tasking and organizational tasks whilst coordinating all key processes leading up to the sales. The role holder will support sales across departments. This is a 9 - 12 month contract with the possibility of permanent conversion.

Requirements

Degree holder in business administration or equivalent field preferred
At least 1+ years’ experience in business administration and/or client service
Exceptional client service skills including strong verbal and written communication skills
Ability to multi-task, prioritize and manage challenging deadlines
A pragmatic approach to problems, with excellent resourcefulness
Enthusiastic with an ability to think on your feet and remain clam under pressure
Highly organized and detail oriented
Ability to work independently and as part of a team
Prior experience with SAP is an advantage
Strong knowledge of Sotheby’s systems, Microsoft Office particularly Word, Excel, Outlook.

Responsibilities

Working with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction
Liaising with clients and managing their property throughout the sale cycle
Communicating with clients, shipping coordinators and Sotheby’s Regional Offices to facilitate inbound shipments, obtain export licenses and arrange customs clearance in line with sale deadlines
Managing consignment terms and issuing contracts in preparation for live, online sales and private sales
Working closely with the Legal department and Business Manager/Director on sale agreements with complex, highly managed terms.
Acting as a liaison between the Specialist department and support departments such as Legal, Compliance, Risk, Tax, Payments and Client Experience
Coordinating Travelling exhibitions in partnership with the Departments, Pre-Sale Shipping team and Business Managers/Directors
Working with Specialists, Compliance and Shipping to track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines
Collaborating with Business Manager/Director with regards to guarantees and irrevocable bids, making sure all due diligence requirements are met
Arranging for the property to be authenticated, where necessary, in line with the various committee deadlines
Working with Regional Offices to coordinate the movement of property via London for other sale locations (export for sale and return shipments)
Coordinating extended payment terms being offered in conjunction with Client Experience Manager and Business Manager/Director
Work on non-systematic terms following the auction and managing complex settlement requirements
Facilitating financial transactions in compliance with Sotheby’s Corporate Governance
Coordinating post-auction transactions including post-auction sales, account adjustments and cancelled sales
Obtaining and actioning recommendations for unsold property and facilitating the handover for shipment and/or collection to the Client Experience team
Coordinating the movement of the property internally and externally for third-party services (such as restorers, external experts, authentication committees, photographers)
Processing Purchase Orders (completing forms and obtaining authorisation before ordering goods and services
Monitoring and processing House Property and Temporary Admission (TA) property quarterly.
Managing Aged Inventory by coordinating bi-annual reviews of department aged inventory