Customer Service - Self Storage Manager

Public Storage•Thornton, CO
•Onsite

About The Position

Public Storage is hiring Property Managers to work independently at multiple locations, spending time both inside and outside. The role involves assessing customers’ storage needs and making recommendations, including selling packing and moving supplies. Managers inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent. Daily business activities also include auditing cash drawers, making bank deposits, helping customers stay current with payments, and making reminder and collection calls when required. The position requires travel between work locations or for other work-related tasks using the employee’s own vehicle; mileage reimbursement is provided. Physical duties include moving items weighing up to 35 pounds, walking around facilities, climbing stairs, opening large doors, and performing cleaning and daily maintenance tasks such as sweeping and mopping interior areas and maintaining clean exterior grounds.

Requirements

  • Experience in a customer-service-centered sales environment; candidates may come from retail, restaurant, fast food, or other service-based companies.
  • Valid driver’s license.
  • Use of a personal vehicle to travel between work locations and/or conduct other work-related business.
  • Ability to transport, lift, or move items weighing up to 35 pounds.
  • Ability to walk around facilities, spend up to 50% of work time outdoors, climb stairs, and open large doors.

Responsibilities

  • Assess customers’ storage needs and make recommendations, including selling packing and moving supplies.
  • Inspect storage units daily to confirm inventory and availability and ensure spaces are ready to rent.
  • Audit cash drawers and make bank deposits.
  • Help customers keep payments current and make reminder and collection calls when required.
  • Travel between properties or perform other work-related tasks using a personal vehicle.
  • Perform cleaning and daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with matching.
  • Paid time off and sick time.
  • Flexible spending account.
  • Company-paid life and accidental death insurance.
  • Exclusive vendor discounts.
  • Mileage reimbursement for travel between properties or other work-related tasks.
  • Opportunity to earn performance-based bonuses.
  • Flexible and full-time schedules.
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