Self Directed Assistant Director

Access: Supports for Living•Middletown, NY

8d•$72,500 - $72,500•Onsite

About The Position

The Self Directed Assistant Director oversees the daily operations and outcomes of the Self-Direction program. The role provides training and supervision to FI Coordinators and support staff, monitors regulatory compliance and customer feedback, and works to resolve complaints and concerns. The Assistant Director stays current on field trends and practices, serves as a liaison to oversight agencies and community partners, maintains and creates program procedures and workflows, and is responsible for the program’s financial outcomes. The position also maintains working relationships with Human Resources, Quality Assurance, Finance, and IT. Additional assignments may be determined at a future date. The position is based in Middletown, New York (Scotchtown), with a Monday–Friday schedule from 8:00 a.m. to 4:30 p.m. The listed salary is $72,500 annually. Physical demands include sitting or standing at a computer for long periods, working in an open-space floor plan and alongside coworkers within three feet, moving in tight spaces, and occasionally lifting more than 25 pounds. Reasonable accommodations may be made to enable people with disabilities to perform essential functions.

Requirements

Excellent communication skills and ability to multitask.
Strong organizational skills and accurate attention to detail.
Ability to adapt and work in a fast-paced environment.
Ability to effectively use electronic systems such as Microsoft Outlook, MS Excel, MS Word, and time and attendance systems.
Bachelor’s degree, or an associate’s degree with two years of experience.
Three years of experience in a supervisory role.
Experience supervising self-directed programs.

Responsibilities

Oversee the daily operations and outcomes of the Self-Direction program.
Provide training and supervision to FI Coordinators and support staff.
Monitor program regulatory compliance.
Monitor customer feedback and work to resolve complaints and concerns.
Stay abreast of trends and practices in the field.
Act as a liaison for oversight agencies and community partners.
Maintain and create program procedures, workflows, and protocols.
Be responsible for the program’s financial outcomes.
Maintain successful working relationships with Human Resources, Quality Assurance, Finance, and IT.
Take on additional assignments that may be determined at a future date.