Select Markets Relationship Manager

First Trust Bank•Conshohocken, PA
•Hybrid

About The Position

Develops, expands, and retains complex business banking relationships within the Select Markets target market. The role is responsible for sales, relationship management, cross-selling, and credit risk for profitable Business Banking clients. Ensures assigned assets and liabilities are properly accounted for, serviced, and protected from loss or impairment in compliance with applicable laws, regulations, bank policies, and sound banking practices. The position originates new client loans, retains and grows assigned relationships, and serves as the primary lending officer for a large portfolio of commercial loan and deposit relationships. It works with Credit Analysts to administer the portfolio, provides a relationship-centered customer experience, and represents Firstrust in the community by developing referral sources and centers of influence. The role is accountable for goals and expectations set by the SVP, Director of Business Banking.

Requirements

  • Bachelor’s degree in finance, accounting, or a related field preferred.
  • Participation in a formal credit training program required.
  • Five to seven years of commercial banking experience.
  • Strong business development skills while carrying a large portfolio of accounts.
  • Sound knowledge of commercial lending practices, compliance issues, and underwriting skills.
  • Strong interpersonal skills and good oral and written communication skills.

Nice To Haves

  • Fluency in Mandarin preferred.
  • Bachelor’s degree in finance, accounting, or a related field preferred.

Responsibilities

  • Develop new business through prospecting, cultivating centers of influence, and deepening relationships with existing customers.
  • Develop, maintain, and expand customer relationships by selling and promoting banking products to prospective and existing customers.
  • Originate new client loans and retain and organically grow assigned relationships.
  • Use knowledge of loan, deposit, and cash management products to recommend products to new customers and cross-sell to existing customers.
  • Analyze, structure, recommend, and submit loans for approval to the appropriate approving authority.
  • Act as the primary lending officer for a large portfolio of commercial loan and deposit relationships.
  • Partner with Credit Analysts to administer the portfolio, including delinquency, document follow-up, covenant compliance, financial reporting, and renewals.
  • Provide a differentiated, relationship-centered experience to the portfolio.
  • Document and close approved loan requests in compliance with applicable laws, regulations, bank policies, and sound banking practices.
  • Represent Firstrust in the community by developing referral sources and centers of influence.
  • Meet goals and expectations set by the SVP, Director of Business Banking.
  • Recommend whether to approve or decline commercial banking loan requests and recommend appropriate additional product sales.
  • Evaluate the quality, accuracy, and correctness of financial and other business information provided during underwriting and ongoing portfolio monitoring.
  • Identify expressed customer and prospect needs and suggest appropriate services.
  • Direct customers to the appropriate person to establish business relationships.
  • Perform other duties as assigned.
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