FT Overnight Security

HEI Hotels & Resorts•Pittsburgh, PA

3d•Onsite

About The Position

Perform protective, preventative, safety, and security-related enforcement functions while touring the hotel complex to help ensure the safety and wellbeing of guests, associates, and vendors. Implement and monitor related standard operating procedures, mission, vision, and values, responding courteously and with restraint to emergencies, undesired conduct, disturbances, and threats. The role spends most of the shift on foot patrol throughout the interior and perimeter of the hotel, observing for security and safety risks or undesirable conditions. It includes responding to guest welfare concerns and door-lock problems, coordinating responses to emergencies, monitoring security systems, answering security and safety calls, and reporting suspicious behavior or alarms to the supervisor on duty. The position requires regular walking, stair climbing, communication by pager and two-way radio, and the ability to perform physical tasks, including moving people and objects. The job posting identifies the position as FT Overnight Security. Compensation is not tipped or service-charge eligible and is not eligible for a discretionary performance bonus.

Requirements

Maintain a professional appearance and manner.
Communicate effectively with guests and adapt communication style to different audiences, including supervisors, coworkers, and the public.
Be willing to assist coworkers and work as part of a team.
Have thorough knowledge of the building layout and function rooms, and some knowledge of the city and surrounding areas.
Be able to stand, walk, and/or sit and continuously perform essential job functions for the duration of the shift, with or without reasonable accommodation.
Have hearing and visual ability to observe and detect signs of emergency situations, with or without reasonable accommodation.
Be able to bend, stoop, kneel, and walk significant distances between and within buildings on the property, with or without reasonable accommodation.
Be able to grasp, lift, carry, or otherwise move goods weighing up to 150 pounds, with or without reasonable accommodation.
Have sufficient manual dexterity, with or without reasonable accommodation.
Be able to climb stairs and ladders rapidly, with or without reasonable accommodation.
Be able to perform duties within extreme temperature ranges, with or without reasonable accommodation.
Have effective verbal and written communication skills.

Responsibilities

Patrol the interior and perimeter of the hotel on foot, observing and identifying potential security and safety risks or undesirable conditions.
Maintain order in the hotel, address guest welfare concerns, and assist with door-lock problems.
Coordinate prompt responses to emergencies, including fires, safety hazards, and threats to life or property.
Address undesired conduct and potential violations of hotel policy as warranted to protect guests, associates, patrons, and property.
Watch for suspicious persons entering, exiting, or loitering around the building, and conduct walkthrough observations of the entire hotel.
Promote safe work practices.
Answer security telephone and safety hotline calls and respond according to priority.
Monitor security cameras for unusual activity and report suspicious behavior or alarms by radio to the supervisor on duty.
Learn and monitor the property's life safety systems, including the building layout and locations of alarm pull stations, fire extinguishers, and sprinklers.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.