FT Overnight Security

HEI Hotels and Resorts•Pittsburgh, PA

2d•Onsite

About The Position

Perform protective, preventative, safety, and security enforcement functions while patrolling the hotel complex to help ensure the safety and well-being of guests, associates, vendors, and property. Implement and monitor related standard operating procedures and respond courteously and calmly to emergencies, disturbances, undesirable conduct, and threats. The role involves extensive foot patrol throughout the hotel and its perimeter, communication by pager and two-way radio, observing security monitors, responding to calls and alarms, and assisting guests with door lock problems. The position requires physical activity, including walking, climbing stairs and ladders, bending, stooping, kneeling, and moving people or items weighing up to 150 pounds, with or without reasonable accommodation.

Requirements

Maintain a professional appearance and manner.
Communicate effectively with guests and adapt communication style to different audiences, including supervisors, coworkers, and the public.
Be willing to assist coworkers and work as part of a team.
Have thorough knowledge of the building layout and function rooms, and some knowledge of the city and surrounding areas.
Be able to stand, walk, or sit and continuously perform essential job functions for the duration of the shift, with or without reasonable accommodation.
Have the hearing and visual ability to observe and detect signs of emergencies, with or without reasonable accommodation.
Be able to bend, stoop, kneel, and walk significant distances between and within buildings on the property, with or without reasonable accommodation.
Be able to grasp, lift, carry, or otherwise move goods weighing up to 150 pounds, with or without reasonable accommodation.
Have sufficient manual dexterity, with or without reasonable accommodation.
Be able to climb stairs and ladders rapidly, with or without reasonable accommodation.
Be able to perform duties within extreme temperature ranges, with or without reasonable accommodation.
Have effective verbal and written communication skills.

Responsibilities

Patrol the interior and perimeter of the hotel on foot, observing and identifying security and safety risks or undesirable conditions.
Maintain order in the hotel, attend to guest welfare, and assist with door lock problems.
Coordinate prompt responses to fires, safety hazards, and threats to life or property in a calm, rational, and persuasive manner.
Address undesirable conduct and potential violations of hotel policy as warranted to protect guests, associates, patrons, and property.
Watch for suspicious people entering, exiting, or loitering around the building and conduct walkthrough observations of the entire hotel.
Promote safe work practices.
Answer security telephone and safety hotline calls, responding promptly according to priority.
Monitor security cameras for unusual activity and report suspicious behavior and alarms to the supervisor on duty by radio.
Learn and monitor the property's life-safety systems, including the building layout, alarm pull stations, fire extinguishers, and sprinklers.
Comply with attendance rules and maintain regular availability for work.
Perform other job-related duties as assigned.