Security - Grand Rapids Brewpub

New Holland Brewing Careers • Grand Rapids, MI

14h • Onsite

About The Position

Be a positive ambassador of our company while ensuring the safety of our staff and guests.

Requirements

• Excellent interpersonal skills.
• Problem solving and forward-thinking mindset.
• Ability to multi-task with a calm, positive attitude.
• A passion for engaging with guests and for providing a hospitality-focused environment.
• A desire to be part of high-functioning team.
• Possess good communication skills and the ability to work well with teammates.
• Maintain a positive attitude in stressful situations.
• Must be able to work days, nights, weekends, and holidays.
• Be able to work in a standing position for up to ten (10) hours at a time.
• Be able to reach, bend, stoop and frequently lift fifty (50) pounds.
• Greet guests and verify identification.
• Support staff with any issues.
• Maintain a presence at the door to prevent and handle safety concerns.

Nice To Haves

• Experience in a security position or similar.
• ServeSafe certified, or the ability complete certification within 90 days of employment.

Responsibilities

• Lead and act in a manner that is consistent with our Mission, Vision & Values.
• Immediately welcome & warmly greet guests upon arrival and departure.
• Accurately check various forms of identification to prevent underage entrance/ consumption.
• Confiscate illegal forms of identification (fake id or id’s not belonging to the guest).
• Communicate in a friendly and professional manner with guests.
• Handle disgruntled guests.
• Be able to recognize intoxicated guests and not allow them to enter.
• Assist staff with cutting off an intoxicated guest or removal, if needed.
• Ensure guests are not smoking or vaping inside the building.
• Must conduct Pub “walk throughs” both inside and outside, to ensure safety.
• Conduct accurate guest counts, not to exceed capacity.
• Communicate with the manager on duty and other security guards throughout the shift.
• Perform other responsibilities as assigned.
• Ensuring guest and staff safety.
• Welcoming everyone in a way that will enhance the quality of their lives.

Benefits

• An innovative, growing company in our industry.
• A strong culture; one that is guided through our Mission, Vision and Values.
• A collaborative, caring, creative and engaging place to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed