Security Training Specialist Senior (Wisconsin)

Advocate Health and Hospitals Corporation•Milwaukee, WI

9d•Onsite

About The Position

Advocate Health is seeking a Security Training Specialist Senior to join their Corporate Security Training team in Milwaukee, WI. This full-time, first-shift position is responsible for developing and delivering comprehensive training programs for Public Safety Officers and security support staff. The role involves creating and implementing training frameworks for new hires, annual refreshers, new equipment, and policy updates, as well as training for specific caregiving and functional teams. The specialist will leverage advanced knowledge of weapons and use-of-force techniques to design and deliver scenario-based training, including simulations and virtual reality. This position requires a strong understanding of adult learning principles, program development best practices, and the ability to create various training materials. The specialist will also collaborate with training managers and other departments to identify training needs, improve program effectiveness, and ensure compliance with relevant regulations. The role involves representing Security and Public Safety in various capacities and fostering a culture of accountability and continuous improvement.

Requirements

Certified Law Enforcement Firearms Instructor and Certified Range Safety Officer or obtained within 6 months of hire.
Bachelor's Degree in Education or related field.
Typically requires 5 years of experience in Instructor/Trainer in private sector security, public safety, law enforcement (local, state, or federal), or the military with at least 1 year experience designing weapons and firearms related content/curriculum and delivering effective training instruction to adult learners.
Experience as a firearms instructor (law enforcement and/or military, range safety officer, and firearms armorer.
Knowledge and experience with training records management and Microsoft applications (Word, PowerPoint, Excel).
Ability to work a flexible scheduling including off-shifts, weekends, and holiday, as necessary.
Ability to work independently and with limited oversight.
Extensive experience with scheduling and records keeping including scheduling officers and firearms range locations for initial, remedial and refresher training.

Nice To Haves

Ideal candidate will have previous experience with firearms simulators and Axon (Taser) virtual reality and will understand how to incorporate computer-based simulation into a holistic weapons and use of force training program.
Advanced firearms and marksmanship skills strongly preferred.

Responsibilities

Delivers and refines an integrated and multi-modality performance-management training framework for delivery to all Public Safety Officers and security support staff to include, but not limited to new employee training, annual training, remedial/refresher training, new equipment training, and new policy/process training; selected caregiving teams with patient and public-facing interface; and other functional teams with touchpoints to safeguarding people, property, assets, and interests.
Uses advanced knowledge of weapons (firearms, batons, handcuffs, and CEW (Taser)) to assist in analysis, design, development, and implementation of programs intended to equip public safety officers for duty.
Provide operational oversight and administration of the armed public safety officer program including training program development, records management, public safety officer marksmanship qualification, equipment procurement (i.e., targets, ammunition,) and firearms maintenance (armorer).
Serves as a subject matter expert in physical use of force and weapons (firearms, CEW (Taser), baton, and handcuffing).
Design, develop, implement, and oversee simulated scenario-based training that may include Taser (Axon) virtual reality training, full-scale indoor firearms simulator, and use of force training.
Uses program development best practices to design, develop, and implement public safety related training programs across a variety of training delivery platforms- in-person, virtual, computer-based training etc. These programs may include active shooter, verbal de-escalation, and workplace violence mitigation.
Responsible for creating and distributing training materials such as manuals, job aids, checklists, response cards, job books, web-based instruction, etc., to contribute to consistent and repeatable service delivery by a highly trained, proficient, productive, safe, compliant, and effective public safety team.
Responsible for delivering training on use of training materials.
Works within a specified region to deliver training content, which may include hard-copy manuals, training aids, simulation software, computer-based training modules, and security awareness, training, and education materials: Officer-level topics include but are not limited to customer service, post procedures, report writing, patrolling, managing aggressive behavior, policy application, emergency response, evidence handling and preservation. Leader-level topics including but not limited to organizational effectiveness and analysis, risk-based staffing, incident reporting, inquiries and investigations, performance management, technology integration, operational readiness, program integration, and leadership.
Works with other members of the training team and training manager to develop, refine and deliver training program root-cause analyses, survey data, and site visits to thoroughly understand the operating environment and to identify high payoff opportunities for both locally tailored and system-wide training.
Liaises with other functional areas across the enterprise and recommends joint ventures that achieve synergy and improve security.
Assists in the design and coordination of major training events such as active-shooter and security-related emergency response drills and exercises.
Solicits and analyzes feedback to increase effectiveness of training through focus groups, subject matter experts, and other methodologies.
Makes recommendations regarding the allocation of the organization’s resources and helps craft policies, procedures, and programs that improve the department’s performance in all key performance areas.
Ensures compliance with federal and state security and risk regulations including DNV, CMS, HIPAA; other state laws related to workplace violence prevention; and peer/industry counterparts to identify and leverage best practices.
Represents Security and Public Safety in a variety of situations.
Fosters a culture of execution, accountability, and continuous improvement across the team.
Collaborates congenially and contributes to a climate of cooperation across the department.
Curriculum and modality readiness (web, in person, self-paced computer-based learning, etc.).

Benefits

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program