Security Training Specialist Senior (Wisconsin)

American Addiction Centers•Milwaukee, WI

7d•$36 - $53•Onsite

About The Position

Advocate Health is seeking a Security Training Specialist Senior to join their Corporate Security Training team in Milwaukee, WI. This full-time, 1st shift position is responsible for developing, delivering, and refining a comprehensive training framework for Public Safety Officers and security support staff. The role involves creating and implementing programs for new hires, annual training, remedial training, and new equipment/policy training. The specialist will also be responsible for training selected caregiving teams and other functional teams that interface with safeguarding people, property, and assets. A key aspect of the role involves using advanced knowledge of weapons (firearms, batons, handcuffs, CEW/Taser) to contribute to program design and implementation, and serving as a subject matter expert in the physical use of force and weapons. The position requires designing and overseeing simulated scenario-based training, including VR and simulator training, and developing various training materials. The specialist will work within a specified region to deliver training content on a range of officer and leader-level topics, collaborating with the training team and manager to analyze feedback and identify training opportunities. They will also liaise with other functional areas for joint ventures, assist in coordinating major training events, and ensure compliance with federal and state security regulations.

Requirements

Certified Law Enforcement Firearms Instructor and Certified Range Safety Officer or obtained within 6 months of hire.
Bachelor's Degree in Education or related field.
Typically requires 5 years of experience in Instructor/Trainer in private sector security, public safety, law enforcement (local, state, or federal), or the military with at least 1 year experience designing weapons and firearms related content/curriculum and delivering effective training instruction to adult learners.
Experience as a firearms instructor (law enforcement and/or military, range safety officer, and firearms armorer.
Ideal candidate will have previous experience with firearms simulators and Axon (Taser) virtual reality and will understand how to incorporate computer-based simulation into a holistic weapons and use of force training program.
Experience designing content/curriculum and delivering effective training instruction to a variety of audiences, developing viable training plans that result in optimal allocation of limited resources and strong interpersonal skills with the ability to collaborate effectively with multiple/diverse functional areas and multiple business unit leaders and stakeholders.
Knowledge and experience with training records management and Microsoft applications (Word, PowerPoint, Excel).
Ability to work a flexible scheduling including off-shifts, weekends, and holiday, as necessary.
Ability to work independently and with limited oversight.
Extensive experience with scheduling and records keeping including scheduling officers and firearms range locations for initial, remedial and refresher training.
Advanced firearms and marksmanship skills strongly preferred.

Responsibilities

Delivers and refines an integrated and multi-modality performance-management training framework for delivery to all Public Safety Officers and security support staff to include, but not limited to new employee training, annual training, remedial/refresher training, new equipment training, and new policy/process training; selected caregiving teams with patient and public-facing interface; and other functional teams with touchpoints to safeguarding people, property, assets, and interests.
Uses advanced knowledge of weapons (firearms, batons, handcuffs, and CEW (Taser)) to assist in analysis, design, development, and implementation of programs intended to equip public safety officers for duty.
Provide operational oversight and administration of the armed public safety officer program including training program development, records management, public safety officer marksmanship qualification, equipment procurement (i.e., targets, ammunition,) and firearms maintenance (armorer).
Serves as a subject matter expert in physical use of force and weapons (firearms, CEW (Taser), baton, and handcuffing).
Design, develop, implement, and oversee simulated scenario-based training that may include Taser (Axon) virtual reality training, full-scale indoor firearms simulator, and use of force training.
Uses program development best practices to design, develop, and implement public safety related training programs across a variety of training delivery platforms- in-person, virtual, computer-based training etc. These programs may include active shooter, verbal de-escalation, and workplace violence mitigation.
Responsible for creating and distributing training materials such as manuals, job aids, checklists, response cards, job books, web-based instruction, etc., to contribute to consistent and repeatable service delivery by a highly trained, proficient, productive, safe, compliant, and effective public safety team.
Responsible for delivering training on use of training materials.
Works within a specified region to deliver training content, which may include hard-copy manuals, training aids, simulation software, computer-based training modules, and security awareness, training, and education materials: Officer-level topics include but are not limited to customer service, post procedures, report writing, patrolling, managing aggressive behavior, policy application, emergency response, evidence handling and preservation. Leader-level topics including but not limited to organizational effectiveness and analysis, risk-based staffing, incident reporting, inquiries and investigations, performance management, technology integration, operational readiness, program integration, and leadership.
Works with other members of the training team and training manager to develop, refine and deliver training program root-cause analyses, survey data, and site visits to thoroughly understand the operating environment and to identify high payoff opportunities for both locally tailored and system-wide training.
Liaises with other functional areas across the enterprise and recommends joint ventures that achieve synergy and improve security.
Assists in the design and coordination of major training events such as active-shooter and security-related emergency response drills and exercises.
Solicits and analyzes feedback to increase effectiveness of training through focus groups, subject matter experts, and other methodologies.
Makes recommendations regarding the allocation of the organization’s resources and helps craft policies, procedures, and programs that improve the department’s performance in all key performance areas.
Ensures compliance with federal and state security and risk regulations including DNV, CMS, HIPAA; other state laws related to workplace violence prevention; and peer/industry counterparts to identify and leverage best practices.
Represents Security and Public Safety in a variety of situations.
Fosters a culture of execution, accountability, and continuous improvement across the team.
Collaborates congenially and contributes to a climate of cooperation across the department.
Curriculum and modality readiness (web, in person, self-paced computer-based learning, etc.).

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program