Security Training Manager - Oakland/San Leandro

Blackstone Consulting•Oakland, CA

About The Position

Blackstone Consulting, Inc. (BCI) is seeking a dedicated Healthcare Training Manager to support the security and care delivery team at a leading healthcare provider in the Oakland/San Leandro area. The role plans, coordinates, and delivers training and staff development programs at assigned healthcare facilities for Security Officers, Supervisors, and other employees, with the goal of protecting the physical and personal safety of staff, members, and visitors. The manager delivers training through varied instructional techniques, develops and maintains training materials and evaluation procedures, reviews and updates programs to address workplace changes and compliance requirements, and coordinates training policies and schedules. The role also maintains training records, prepares statistical reports, supports management’s training objectives, and follows company policies and applicable regulations. The position requires courteous, respectful interactions and strong public relations when engaging with staff, members, and visitors.

Requirements

Associate degree minimum; preferred field of study is Criminal Justice, Communications, or Instructional/Educational Studies.
Instructional background and experience training other individuals.
Experience working in a security officer capacity.
Customer service experience.
Must own a reliable form of transportation.
Security Guard Card.

Nice To Haves

Bachelor’s degree.
Five years of security management or training experience in a healthcare security environment, or an equivalent combination of education and/or experience sufficient to perform the essential functions of the job.
Preferred fields of study include Criminal Justice, Communications, Instructional/Educational Studies, Law Enforcement, Organizational Leadership, or Healthcare Security.

Responsibilities

Present training using varied techniques, including role-playing, simulations, team exercises, lectures, computer-based instruction, and other creative approaches.
Promote a courteous, respectful, and pleasant experience for client staff, members, and visitors, and represent BCI, the Client, and its Security Department positively.
Maintain good public relations when interacting with staff, members, and visitors.
Organize and develop training manuals, reference materials, testing and evaluation procedures, multimedia aids, and other educational materials.
Evaluate training materials, delivery methods, and content; revise programs as needed to address workplace changes, gaps, or new regulations.
Research and remain current on federal and state mandatory training requirements to support company compliance.
Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.
Design, plan, and organize employee training programs, policies, and schedules on general and specialized security topics in accordance with legal, contractual, and company requirements.
Learn facility-specific healthcare procedures and policies.
Follow company policies and procedures and comply with local, state, and federal regulations.
Maintain training records and prepare statistical reports to evaluate training activities and instructor performance.
Communicate with and support management in achieving training and development objectives.
Perform other duties as assigned.