Security Training Manager - Oakland/San Leandro

Blackstone Consulting, Inc.•Oakland, CA
•Onsite

About The Position

Blackstone Consulting, Inc. (BCI) seeks a dedicated Training Manager to serve as part of the security and care delivery team for a leading healthcare provider. The Healthcare Training Manager plans, coordinates, and delivers training and staff development programs at assigned healthcare facilities for Security Officers, Supervisors, and other employees. The goal is to support the physical and personal security and safety of staff, members, and visitors. The role includes delivering instruction using varied techniques, developing and maintaining training materials and evaluation procedures, keeping programs current with workplace changes and regulatory requirements, and supporting management's training objectives. The manager also maintains training records and prepares statistical reports. The position is located in Oakland/San Leandro, California, and is listed at $36.46 per hour.

Requirements

  • Associate degree minimum.
  • Minimum field of study: Criminal Justice, Communications, or Instructional/Educational Studies.
  • Instructional background and experience training other individuals.
  • Experience working in a security officer capacity.
  • Customer service experience.
  • Must own a reliable form of transportation.
  • Security Guard Card.

Nice To Haves

  • Bachelor's degree preferred.
  • Preferred fields of study include Criminal Justice, Communications, Instructional/Educational Studies, Law Enforcement, Organizational Leadership, or Healthcare Security.
  • Five years of security management or training experience in a healthcare security environment, or an equivalent combination of education and/or experience sufficient to perform the essential functions.

Responsibilities

  • Present training materials through varied instructional techniques, including role-playing, simulations, team exercises, lectures, and computer-based or other creative methods.
  • Promote courteous, respectful, and pleasant interactions with client staff, members, and visitors, and maintain good public relations while representing BCI, the Client, and its Security Department.
  • Organize and develop training manuals, reference libraries, testing and evaluation procedures, multimedia visual aids, and other educational materials.
  • Evaluate training materials, delivery methods, and content; revise programs to reflect workplace changes, identified gaps, or new regulations.
  • Research and remain current on federal and statewide mandatory training requirements to support company compliance.
  • Read and interpret documents such as police reports, local and state laws, instructions, and procedure manuals.
  • Design, plan, and organize training programs, policies, and schedules for common and specialized security subjects in accordance with legal, contractual, and company requirements.
  • Learn facility-specific healthcare procedures and policies.
  • Follow company policies and procedures and comply with local, state, and federal regulations.
  • Maintain training records and prepare statistical reports evaluating training activities and instructors.
  • Communicate with and support management in achieving training and development objectives and goals.
  • Perform other duties as assigned.
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