Security Training and Education Coordinator

Children’s Hospital of Philadelphia•Philadelphia, PA

2d•$74,250 - $94,660•Onsite

About The Position

The primary objectives for this position include the development and administration of relevant training and education topics for the security department staff and other enterprise department staff, as needed. In addition to providing relevant training, this position will also have primary responsibility as the Departmental Manual Coordinator for departmental policies. This will entail and develop, as needed, new policies in conjunction with other departmental operations management and departmental leadership. This position will report to the Assistant Director of Security.

Requirements

Associate's Degree in Training, Education, Law Enforcement/Private Security or similar field(s) of study.
At least three (3) years of experience in provision of workplace training related to security or law enforcement topics utilizing a range of training/education modalities.
Ability to operate a company vehicle and/or be insured on a CHOP policy.
Experience developing, planning and implementing educational programs.
Excellent verbal, written, and graphical communication skills.
Strong proficiency with the Microsoft Office suite of products including Word, Excel, and PowerPoint.
Excellent organizational and time management skills.
Driver's License - Department of Motor Vehicles - upon hire - Required
8-hour PATH In-House Instructor Certification - Personal Protection Consultants (PCP) - within 6 months - Required
8-hour PPBT In-House Instructor Certification - Personal Protection Consultants (PCP) - within 6 months - Required
8-hour PPCD In-House Instructor Certification - Personal Protection Consultants (PCP) - within 6 months - Required
8-hour OCAT In-House Instructor Certification - Personal Protection Consultants (PCP) - within 6 months - Required
Crisis Prevention Institute (CPI) Trainer - Crisis Prevention Institute (CPI) - within 6 months - Required
Verbal Defense and Influence Instructor - Vistelar - within 6 months - Required

Nice To Haves

Bachelor's Degree in Training, Education, Law Enforcement/Private Security or similar field(s) of study.
At least one (1) year of training experience in a healthcare environment.
PA Act 235 - Pennsylvania State Police
Security Officer Registration Act (SORA) - New Jersey State Police

Responsibilities

Develops and presents training and educational materials for all Security Officers, covering topics such as verbal de-escalation techniques, certified use of issued weapons, patient restraints, emergency response to incidents, security’s role in medical emergencies, and customer service.
In conjunction with subject matter experts, develops, supports and coordinates training for fire brigade response, research safety, bio-response, and other topics as necessary.
Provides, as requested, training to other departments of the Organization covering topics of verbal de-escalation techniques, personal and workplace violence safety training, and active shooter training.
Develops and maintains the Security Officer orientation program, including a written training manual and a formalized 30-, 60- and 90-day progress review process.
Develops and maintains a formalized field training officer program to ensure consistent on the job training across all shifts and locations.
Responsible as the Departmental Policy Manual Coordinator to provide required periodic review of departmental policies, procedures and job aids for current relevance and updated signatures.
Develops draft updates to current procedures and develops new documents as needed, which will then be presented to departmental leadership for approval.
Assist Security Officers with coordinating the ACT 235 Certification process for new hires and re-certification process for existing staff.
Coordinates and administers the IAHSS Security Officer Basic, Advanced, and Supervisor training and certification programs for officers who voluntarily choose to get this certification.
Participates in special projects and performs other duties as assigned.