Security Training and Compliance Manager

University of Maryland Medical System • Bel Air, MD

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About The Position

The University of Maryland Medical System is seeking a Security Training and Compliance Manager to lead the development, implementation, and oversight of security training, certification, and compliance programs across the organization. The role is a key leader within Security Services, supporting staff competency, operational readiness, and compliance with Joint Commission standards, CMS Conditions of Participation, OSHA regulations, and other applicable requirements.

The manager leads security training and recertification, monitors mandatory training and credentialing records, conducts audits and competency assessments, partners with organizational stakeholders, and coordinates readiness for regulatory surveys and reviews. The position emphasizes staff development, regulatory excellence, accountability, and continuous improvement.

Requirements

• High school diploma or GED.
• Five years of experience in security, public safety, law enforcement, emergency management, healthcare security, or a related field.
• Three years of leadership, supervisory, training, or instructor experience.
• Complete an approved de-escalation or crisis intervention course within 90 days of hire.
• A valid driver's license is required for individuals hired into this role on or after July 1, 2026.
• Knowledge of Joint Commission, CMS, OSHA, Maryland Department of Health, and related regulatory requirements.
• Understanding of hospital security operations, safety protocols, and compliance documentation standards.
• Experience utilizing LMS platforms, electronic health records, and compliance-tracking systems.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Ability to lead teams, coach employees, and foster a culture of accountability and continuous learning.
• Proficiency in Microsoft Office Suite and training/compliance management systems.

Nice To Haves

• Bachelor's degree in Criminal Justice, Public Safety, Social Sciences, or a related field.
• Hospital, healthcare, or public safety environment experience.
• Instructor certifications in de-escalation, defensive tactics, crisis intervention, or related disciplines.
• Heartsaver CPR, Stop the Bleed, Narcan, or other emergency response certifications.
• Experience supporting accreditation surveys and regulatory inspections.

Responsibilities

• Lead the design, coordination, and delivery of security training, including onboarding, field training, annual recertification, continuing education, and specialized courses such as de-escalation, crisis intervention, trauma-informed care, and use of force.
• Monitor and maintain departmental compliance with mandatory training requirements, accreditation standards, and regulatory guidelines, and ensure accurate training and credentialing records.
• Conduct operational audits, compliance reviews, and competency assessments to identify improvement opportunities and ensure adherence to departmental policies and procedures.
• Partner with Human Resources, Regulatory Affairs, Risk Management, Legal, Clinical Operations, and Security Leadership to implement training initiatives aligned with organizational goals and regulatory requirements.
• Lead readiness efforts for Joint Commission surveys, CMS reviews, and other regulatory assessments, ensuring corrective action plans are implemented, documented, and sustained.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED