Security Technician

Metro Fire + Security•Paradise, NV

just now•Onsite

About The Position

Metro Fire + Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service in Arizona, California, New Mexico, Nevada and Texas. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service. From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer. This role offers a great company culture with room to grow. The Security Installation Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate is fully confident in their installation and programming skills, works effectively and professionally with little supervision, has management and leadership ability with his team, excellent communication skills, and is consistently looking out for the customer’s best interest.

Requirements

Valid driver’s license
Authorized to work in the USA
High School Diploma/ GED
3+ years prior security work experience
Required to have Nevada F-card, and B/A/S cards
Commercial experience
Able to work flexible hours including after-hours, nights, and weekends
Able to travel to multiple job sites each day
Able to carry and move equipment and tools that weigh up to 100 lbs.
Able to work in unusual and sometimes difficult positions – climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
Access control installation and servicing experience – knowledge in S2 and Brivo, is a plus
Experience with installation of controller, reader, contact, REX and electrified door hardware
Commercial alarm system installation & servicing experience – knowledge in DMP, Honeywell, Ademco and DSC systems a plus
Camera system installation experience, including network camera systems – knowledge in Exacq, Wave VMS a plus
CAT5/6 network termination skills
High precision/ detail-oriented
Professional verbal and written communication skills
Works effectively and efficiently while performing all aspects of the required job

Nice To Haves

S2 training
Brivo training
DMP training
IP / Network knowledge
Working knowledge of Microsoft Office (Excel, Outlook, Word)

Responsibilities

Install security systems per provided job scopes
Provide preventive maintenance of equipment and/ or systems
Install and service access control systems
Install and service IP based camera systems
Install and service alarm systems
Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
Effectively communicate equipment issues and potential solutions on work performed to customers
Explain and train customers on effective utilization of equipment and/ or systems
Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
Promptly and professionally respond to customers’ questions and concerns
Understand and maintain compliance with company and customer safety program
Maintain all applicable certifications for necessary products serviced by company
Ability to lead, train, mentor and/ or coach less experienced technicians
Perform other related duties as assigned or required