Security Technician, AM

AltaPointe Health•Mobile, AL

About The Position

AltaPointe’s Adult Residential Services provide social rehabilitation and community support to adults with serious and persistent mental illness. The program combines medical, nursing, and clinical services and includes group homes supervised 24 hours a day when consumers are on the premises. Its goals are to prevent rehospitalization and help consumers maintain successful community placement. Security Technicians respond to crises in inpatient and residential settings, apply appropriate MindSet interventions, and help maintain the safety and security of consumers, staff, and visitors. The role includes facility and perimeter monitoring, visitor control, consumer and room searches, and monitoring for contraband. The position also involves direct interaction with consumers, collaboration with treatment teams, support for staff and visitors, and participation in security and performance-improvement activities.

Requirements

High school diploma or GED.
Must pass a physical agility test that includes running, push-ups, and sit-ups.
Ability to perform physical holds and restraints under the direction of a code leader.
Ability to lift up to 50 pounds from floor to waist and horizontally.
Physical capability for frequent standing, walking, running, bending, squatting, lunging, kneeling, and reaching; maintaining specified prone and kneeling positions; and using strong grip, core, and upper-body strength.

Responsibilities

Respond to crisis situations and apply appropriate MindSet interventions, including seclusion and restraint in accordance with AltaPointe policies and procedures.
Recognize crisis states and de-escalate or resolve situations.
Conduct consumer and room searches for contraband as directed and according to policy.
Conduct and document daily environmental rounds.
Monitor and interact with consumers while maintaining a presence in the building and on units.
Prepare end-of-shift reports and communicate handoffs at shift changes.
Collaborate with treatment team members and participate in security team meetings and performance-improvement activities.
Provide staff training on crisis intervention as needed and assist with onboarding new employees.
Routinely monitor cameras and conduct walk-throughs of units, facility exteriors, and parking lots.
Manage visitor control, inquire about visitors who appear to be lingering, assist visitors, support the front desk and visitations, and provide security during legal proceedings.
Use and charge wands and walkie-talkies; check out the van and black bag, verify the driver’s license, inspect the vehicle, and charge cell phones.
Notify management of issues and seek supervision or consultation as needed.
Model appropriate behavior and treat consumers with dignity, compassion, respect, and sensitivity to their needs, privacy, and individual differences.
Manage physically aggressive consumers in a manner that protects their dignity, respect, and self-esteem.
Accept and apply suggestions for improvement, enhance skills, complete assigned tasks on time, follow policies and procedures, and attend required in-services and workshops.
Participate in AltaPointe committees as required.