Security Systems Project Manager (Non-Technical)
About The Position
This is a non-technical program coordination role supporting a client's Security Technology team. The role focuses on improving operational efficiency, establishing consistent processes, and keeping strategic initiatives and business-as-usual activities on track. The successful candidate will create structure, coordinate cross-functional projects, develop processes, and turn information into clear documentation, dashboards, and executive reporting. An understanding of how Security Systems organizations function within large global enterprises is important. This is a full-time, fully remote position with approximately 15% travel and a comprehensive benefits package.
Requirements
- Bachelor's degree.
- At least 5 years of experience supporting Security Systems, Corporate Security, Physical Security, Facilities, or Technology teams within a large, global enterprise environment.
- Experience developing dashboards, KPIs, executive reporting, SOPs, process documentation, reports, and executive presentations.
- Understanding of Security Systems organizations in large global enterprises, including project governance, operational processes, and collaboration across Corporate Security, Facilities, IT, and business stakeholders.
- Experience supporting project management, change management, process improvement, or operational programs.
- Exceptional written and oral communication skills.
- Exceptional organizational, communication, and time management skills.
- Familiarity with Google Suite tools, technology, and applications.
- Ability to manage multiple priorities while working independently and collaboratively.
Responsibilities
- Manage multiple projects and initiatives by developing project plans, timelines, milestones, and deliverable tracking.
- Develop and maintain documentation defining roles, responsibilities, and workflows for internal teams, external partners, and vendors.
- Coordinate cross-functional meetings, document action items, and drive accountability to keep projects on schedule.
- Develop and maintain SOPs, workflows, process documentation, operational playbooks, and program standards.
- Create dashboards, reports, and executive briefings communicating project status, KPIs, SLAs, and overall program performance.
- Gather information from internal stakeholders and subject matter experts to create clear, organized, user-friendly documentation.
- Monitor project and program performance, conduct periodic audits, identify risks or roadblocks, and recommend solutions.
- Coordinate change management activities to ensure process, standard, and procedure updates are documented and communicated.
- Coordinate program intake and service onboarding with subject matter experts and cross-functional teams to develop and implement processes and playbooks.
- Facilitate ongoing stakeholder collaboration and dialogue regarding progress against the technology roadmap and project plans.
- Identify opportunities to improve processes, increase efficiency, and standardize workflows across teams.
- Maintain accurate project and program documentation and provide general operational support to advance department and organizational objectives.
Benefits
- Comprehensive benefits package
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What This Job Offers
Job Type
Full-time
