Security Systems Project Manager

Silver Star Protection Group LLC•Rolling Meadows, IL

About The Position

Silver Star Protection Group is seeking an experienced Security Systems Project Manager to oversee the planning, design, coordination, and execution of commercial security and low-voltage technology projects. The role combines hands-on technical knowledge of IP video surveillance, electronic access control, intrusion detection, network infrastructure, and integrated security solutions with project management, leadership, organizational, and client communication skills. The Project Manager manages projects from initial site surveys and system design through installation, testing, commissioning, and final client handoff. The role is accountable for delivering projects on schedule, within budget, and in accordance with company quality standards. It involves coordinating technicians, subcontractors, vendors, and clients; overseeing security system design and low-voltage infrastructure; providing field guidance; ensuring installation quality; and maintaining project documentation and client communications. The position reports directly to the Director of Technology and works closely with installation personnel, subcontractors, technical specialists, Sales, and Operations. The Project Manager exercises independent judgment in day-to-day project coordination and communicates major scope changes, budget concerns, scheduling conflicts, and technical risks to Technology Division leadership. Success is evaluated by project delivery, budget management, installation quality, technical accuracy, documentation, team coordination, and client satisfaction.

Requirements

At least 5 years of experience managing security system, telecommunications, network infrastructure, or low-voltage installation projects.
Strong technical background in commercial IP surveillance, electronic access control, and network infrastructure.
Experience managing projects from site survey through final commissioning and client handoff.
Ability to interpret security system drawings, floor plans, installation documentation, and technical specifications.
Working knowledge of managed switches, PoE, VLANs, structured cabling, and fiber infrastructure.
Experience coordinating technicians, subcontractors, project schedules, and material requirements.
Strong troubleshooting, organizational, and problem-solving skills.
Excellent verbal and written communication skills.
Ability to manage multiple projects simultaneously while maintaining quality and accountability.
Valid driver's license and ability to travel to project locations as required.

Nice To Haves

10 or more years of experience in commercial security systems, networking, telecommunications, or low-voltage integration.
Experience with Digital Watchdog, DMP, and other commercial surveillance and access control platforms.
Previous experience supervising technical teams or coordinating multiple installation crews.
Experience with project budgeting, labor forecasting, and operational performance metrics.
Illinois Permanent Employee Registration Card (PERC).
PMP certification or active pursuit of PMP certification.
Cisco CCNA, CEDIA, or comparable industry certifications.
Familiarity with remote network monitoring, system diagnostics, and integrated technology solutions.
Experience using project management software and AI-assisted tools to improve documentation, scheduling, and operational efficiency.

Responsibilities

Manage commercial security and low-voltage installation projects from initial planning through completion.
Conduct site surveys to assess infrastructure requirements, equipment placement, and installation conditions.
Develop project scopes, installation schedules, labor requirements, and equipment needs.
Coordinate project activities with internal technicians, subcontractors, vendors, and clients.
Monitor project budgets, timelines, labor utilization, and overall performance; identify and address delays, technical challenges, and resource constraints.
Maintain accurate project documentation, progress reports, and completion records.
Ensure installations meet approved project specifications and company standards.
Design and coordinate installation of IP video surveillance, electronic access control, intrusion detection, and integrated security solutions.
Review security drawings, camera placement, access control configurations, and network architecture.
Evaluate integration requirements for video surveillance, access control, alarm systems, and networking.
Provide technical guidance to installation teams on equipment selection, system configuration, and troubleshooting; coordinate programming, testing, and commissioning with designated technical personnel.
Oversee structured cabling installations, including Cat6, fiber optics, and associated low-voltage infrastructure.
Review network equipment requirements and connectivity among cameras, controllers, servers, and network devices; coordinate MDF and IDF infrastructure, network racks, patch panels, and equipment installations.
Troubleshoot network connectivity issues affecting security system performance and ensure installation practices follow applicable codes, manufacturer requirements, and industry standards.
Coordinate daily project activities with installation technicians, team leads, and subcontractors; establish expectations for quality, productivity, and deadlines.
Conduct jobsite walkthroughs to verify progress and workmanship, provide field support, identify training needs, and promote accountability and adherence to company procedures.
Escalate staffing, scheduling, and technical concerns to the Director of Technology when appropriate.
Perform quality control inspections and verify installed equipment matches approved drawings and project requirements.
Ensure cameras, access control devices, network equipment, and associated systems are tested; coordinate resolution of installation deficiencies.
Verify system documentation, configurations, and applicable credentials are organized; coordinate final demonstrations, client training, and project handoff.
Serve as a primary point of contact for assigned projects and communicate professionally with customers, general contractors, vendors, and internal departments.
Provide timely status updates on scheduling changes, outstanding items, and completion milestones; coordinate with Sales, Operations, and Technology leadership to clarify requirements.
Assist in evaluating change orders, additional scope requests, and project modifications.
Support development and improvement of project management procedures and operational workflows.