Security Systems Product Manager

Apple • Austin, TX

2d

About The Position

Apple Global Security is seeking a highly experienced Crisis Management Technology Systems Product Manager to shape the technology Crisis Management leverages to monitor global events, respond and manage crisis, and provide emergency communications to employees. We are looking for a forward-thinking technology professional to lead the evolution of our global crisis management and threat intelligence systems. In this highly collaborative role, you will partner with engineering, intelligence, and IS&T teams to modernize our technology ecosystem. By integrating AI, automation, and advanced data feeds, you will translate complex operational needs into scalable solutions that support live, high-pressure crisis response. To be successful, you must bring a unique blend of technical expertise, strategic curiosity, and cross-functional influence. You will drive initiatives from concept to deployment, ensuring our teams have the cutting-edge tools they need to navigate global events. (Please note: This role is dedicated to advanced emergency communication and intelligence platforms, and does not support standard physical security technologies such as cameras or access control.)

Requirements

• 8+ years of experience in project management, crisis management technology, or security systems.
• 5+ years of experience deploying solutions for business process enablement.
• Deep understanding of software development lifecycles (SDLC) and project methodologies (e.g., Agile, Waterfall).
• Proven ability to own product roadmaps, align stakeholders, and apply prioritization frameworks.
• Track record of translating business requirements into technical workflows to successfully ship features.
• Highly organized systems thinker capable of delivering pragmatic solutions in complex, high-pressure environments.
• Proficiency with project management tools and iWork.
• BA/BS degree.

Nice To Haves

• 10+ years of experience in project management, crisis communication technology, or security systems, including 8+ years deploying business process solutions.
• Experience administering or deploying geospatial risk and emergency communication platforms (e.g., Everbridge, Visual Command Center).
• Experience integrating AI-enabled workflows, MCPs, and data stores to enhance business operations.
• Exceptional communication and diplomacy skills, with a proven ability to present complex information to leadership and build consensus across competing priorities.
• Track record of successfully delivering multiple complex projects concurrently.
• Ability to effectively measure and communicate program maturity and impact.
• MBA or MS degree.

Responsibilities

• Lead the evolution of global crisis management and threat intelligence systems.
• Partner with engineering, intelligence, and IS&T teams to modernize the technology ecosystem.
• Integrate AI, automation, and advanced data feeds to translate operational needs into scalable solutions.
• Support live, high-pressure crisis response.
• Drive initiatives from concept to deployment.
• Ensure teams have cutting-edge tools to navigate global events.
• Own product roadmaps.
• Align stakeholders.
• Apply prioritization frameworks.
• Translate business requirements into technical workflows to successfully ship features.
• Deliver pragmatic solutions in complex, high-pressure environments.
• Administer or deploy geospatial risk and emergency communication platforms.
• Integrate AI-enabled workflows, MCPs, and data stores to enhance business operations.
• Present complex information to leadership and build consensus across competing priorities.
• Successfully deliver multiple complex projects concurrently.
• Effectively measure and communicate program maturity and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior