Security Systems Product Manager

Apple • Austin, TX

7h

About The Position

Apple Global Security is seeking a highly experienced Crisis Management Technology Systems Product Manager to shape the technology used to monitor global events, respond to and manage crises, and provide emergency communications to employees. The role leads the evolution of global crisis management and threat intelligence systems, partnering with engineering, intelligence, and IS&T teams to modernize the technology ecosystem. It integrates AI, automation, and advanced data feeds to turn operational needs into scalable solutions for live, high-pressure crisis response. The role is dedicated to advanced emergency communication and intelligence platforms and does not support standard physical security technologies such as cameras or access control.

Requirements

• 8+ years of experience in project management, crisis management technology, or security systems.
• 5+ years of experience deploying solutions for business process enablement.
• Deep understanding of software development lifecycles (SDLC) and project methodologies such as Agile and Waterfall.
• Proven ability to own product roadmaps, align stakeholders, and apply prioritization frameworks.
• Track record of translating business requirements into technical workflows and successfully shipping features.
• Highly organized systems thinker able to deliver pragmatic solutions in complex, high-pressure environments.
• Proficiency with project management tools and iWork.
• BA/BS degree.

Nice To Haves

• 10+ years of experience in project management, crisis communication technology, or security systems, including 8+ years deploying business process solutions.
• Experience administering or deploying geospatial risk and emergency communication platforms such as Everbridge or Visual Command Center.
• Experience integrating AI-enabled workflows, MCPs, and data stores to enhance business operations.
• Exceptional communication and diplomacy skills, including presenting complex information to leadership and building consensus across competing priorities.
• Track record of successfully delivering multiple complex projects concurrently.
• Ability to effectively measure and communicate program maturity and impact.
• MBA or MS degree.

Responsibilities

• Support live crisis response operations by providing technical expertise and platform administration during high-tempo incidents.
• Lead deployment of technology solutions for crisis management, threat monitoring, emergency notifications, and operational response.
• Drive innovation in automation, artificial intelligence, operational efficiency, and system modernization.
• Manage and optimize crisis management and threat intelligence platforms, integrations, workflows, and data feeds.
• Deliver automation gains across systems and processes, improve alert accuracy, and ensure resiliency.
• Own strategic technology roadmaps and support long-term capability planning for Global Security.
• Develop business requirements documents (BRDs), operational workflows, and implementation plans for new technologies and system enhancements.
• Identify gaps, risks, inefficiencies, and quality issues across systems, processes, and operational workflows.
• Coordinate cross-functional technology projects through the full software development lifecycle.
• Build partnerships across Global Security, IS&T, Engineering, and external vendors to continuously improve operational capabilities.

What This Job Offers

• Job Type: Full-time