Security Systems Lead Technician (OKC)

Digi Security Systems•Oklahoma City, OK

About The Position

Digi Security Systems is seeking an experienced Lead Technician for its operations in the Oklahoma City area. The Lead Technician supports installation projects as the Project Lead’s on-site right hand, steps up to lead the site when the Project Lead is absent, and leads a small team of installers on small to medium jobs. The role also performs quick-resolve service work between projects to maintain partner trust. Work is hands-on and partner-facing, primarily in the OKC area, with occasional travel throughout Oklahoma and Texas. The position reports to the Project Lead. The successful candidate has at least 2–3 years of direct experience installing access control, CCTV, and/or burglar alarm systems in large-scale commercial settings such as schools, hospitals, or warehouses. The role includes installing cabling and security components, interpreting drawings and work orders, maintaining safety and inventory, documenting work, and communicating with coworkers, project staff, and partners.

Requirements

  • At least 2–3 years of direct experience installing access control, CCTV, and/or burglar alarm systems in a large-scale commercial setting.
  • Current, valid driver's license in the state of application and ability to meet company driving standards.
  • Ability to lift or move equipment and tools weighing up to 50 pounds.
  • Ability to work from ladders or man lifts at extended heights.
  • Ability to differentiate colors.
  • Comfort standing for long periods and performing overhead work for long periods.

Responsibilities

  • Support the Project Lead on installation projects and lead the site when the Project Lead is absent.
  • Lead a small team of installers on small to medium jobs, setting the pace and standards for the work.
  • Professionally install cabling, access control components, CCTV systems, and motion, intrusion, and alarm systems.
  • Maintain high installation standards, keeping team rework tickets within 60 days of completion under 5%.
  • Handle quick-resolve service calls between projects by troubleshooting and resolving issues promptly.
  • Read and understand technical drawings, project documentation, work orders, and scopes of work; plan and complete work efficiently while keeping labor hours within 10% of budget.
  • Safely operate hand tools and work at heights on ladders and lifts, maintain on-site and off-site safety standards, and aim for zero recordable safety incidents.
  • Maintain accurate truck inventory.
  • Complete computer program entries and job documentation on the same day work is performed at least 95% of the time, and provide written support in compliance with regulations.
  • Communicate daily progress respectfully with coworkers and the Project Lead, and document necessary information.
  • Represent Digi professionally to partners and coordinate with the Project Lead and Project Manager to ensure partner satisfaction.

Benefits

  • 30 hours PTO plus a two-week vacation accrual rate.
  • Three-week vacation accrual rate after the first year of employment.
  • Nine company-wide paid holidays throughout the year.
  • 401(k) plan with corporate matching.
  • Medical, dental, and vision health benefits.
  • Included life insurance, with additional voluntary life insurance available.
  • Accident and critical illness insurance available.
  • Full set of Hilti tools.
  • Company-paid hand tools and consumables.
  • Paid training and voluntary professional development opportunities.
  • Company laptop, phone, uniforms, and gear.
  • Yearly stipend for steel-toed boots and work pants.
  • Company vehicles provided to Lead and Project Lead technicians.
  • Overtime pay.
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