Security Systems Lead Technician (OKC)

Digi Security Systems • Oklahoma City, OK

6d • Onsite

About The Position

Digi Security Systems is seeking an experienced Lead Technician to support operations in the Oklahoma City, Oklahoma area. The Lead Technician is the Project Lead’s on-site support for installation projects, steps in to lead the site when the Project Lead is absent, and leads a small team of installers on small to medium jobs. The role also handles quick-resolve service work between projects. It is hands-on and partner-facing. Work is primarily in the OKC area, with occasional travel throughout Oklahoma and Texas. The role reports to the Project Lead.

The technician installs cabling, access control components, CCTV systems, and motion, intrusion, and alarm systems; supports planning and documentation; maintains safety and truck inventory; and communicates with coworkers, project leadership, and partners. The job description sets performance goals including keeping team rework tickets within 60 days of completion under 5%, completing work within 10% of budgeted labor hours, achieving zero recordable safety incidents, and completing same-day computer entries and job documentation at least 95% of the time.

Digi provides paid time off and vacation accrual, paid holidays, retirement plan matching, health and insurance benefits, tools and consumables, paid training and professional development, company equipment and work gear, a yearly stipend for boots and work pants, company vehicles for Lead and Project Lead technicians, and overtime pay. The position requires physical work, including lifting equipment and tools up to 50 pounds, working at heights from ladders or man lifts, standing for extended periods, and performing overhead work.

Requirements

• At least 2–3 years of direct experience installing access control, CCTV, and/or burglar alarm systems in a large-scale commercial setting, such as schools, hospitals, or warehouses.
• Current, valid driver’s license in the state of application and ability to meet company driving standards.
• Ability to lift or move equipment and tools weighing up to 50 pounds.
• Ability to work from ladders or man lifts at extended heights.
• Ability to differentiate colors.
• Comfort standing for long periods and performing overhead work for long periods.

Responsibilities

• Support the Project Lead on installation projects and lead the site when the Project Lead is absent.
• Lead a small team of installers on small to medium jobs, setting the pace and standard for work.
• Professionally install cabling, access control components, CCTV systems, and motion, intrusion, and alarm systems.
• Maintain high installation standards and keep team rework tickets within 60 days of completion under 5%.
• Handle quick-resolve service calls between projects by troubleshooting and resolving issues promptly.
• Read and understand technical drawings, project documentation, work orders, and scopes of work.
• Plan and complete work efficiently, keeping labor hours within 10% of budgeted hours.
• Safely use hand tools and work at heights on ladders and lifts, maintaining on-site and off-site safety standards.
• Maintain accurate truck inventory.
• Complete computer program entries and job documentation on the same day work is performed at least 95% of the time.
• Provide written documentation in compliance with regulations and clearly convey information to the team.
• Communicate respectfully with coworkers and the Project Lead about daily progress and document necessary information.
• Represent Digi professionally to partners and communicate with the Project Lead and Project Manager to support partner satisfaction.

Benefits

• 30 hours of PTO, plus vacation accrual at a two-week rate; vacation accrual increases to a three-week rate after the first year of employment.
• Nine company-wide paid holidays throughout the year.
• 401(k) plan with corporate matching.
• Medical, dental, and vision benefits.
• Included life insurance, with additional voluntary life insurance offered.
• Accident and critical illness insurance offered.
• Full set of Hilti tools.
• Company-paid hand tools and consumables.
• Paid training and voluntary professional development opportunities.
• Company laptop, company phone, uniforms, and gear.
• Yearly stipend for steel-toed boots and work pants.
• Company vehicles provided to Lead and Project Lead technicians.
• Overtime pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed