Security Supervisor

Holiday Inn Club Vacations•Kingsbury, NV

4d•Onsite

About The Position

The Security Supervisor is the first-line supervisor for the security department. Provides protection for the resort, its guests, employees, and visitors by planning, supervising, and directing the activities of the officers as directed by the Dept. Manager. Additionally, to be used as a trainer of newly hired security associates. Along with the Security Manager, the supervisor will work to ensure continuity of training for all newly hired personnel.

Requirements

High School diploma with one year of college or equivalent.
Minimum of 2 years of resort or hotel experience or 3 years in a security profession where customer service skills were required.
Minimum 1 year of supervisory experience required
Must be able to produce written reports that clearly describe the facts and circumstances surrounding a reportable incident.
Good oral communication skills that afford a clear articulation of information to the guests and resort employees.
Possesses strong organization and leadership skills that provide the ability to make timely decisions under stressful conditions.
Have the initiative and drive to maintain the standards of performance set forth by the department and the resort.
Possess a positive attitude and a professional, mature demeanor.
Have a working knowledge of the criminal justice system and the state criminal code.
Must be at least 21 years of age with a valid driver’s license, and have a minimum of 3 years of driving experience.

Responsibilities

Conducts physical inspections of all posts and patrols to evaluate subordinates for compliance with job requirements, to disseminate daily officers’ orders, and to assure that the resort entrances and restricted areas are properly protected.
Provides OJT and other needed training to less skilled Security Officers.
Conducts field training officer duties and evaluates and tests a probationary Security Officer’s performance.
Act as first responder to all guest and employee accidents and injuries on the property.
Administer first aid, and contact emergency services if required.
Secure First Report of Injury in the case of employee injuries; assist with the drug and alcohol testing of employees when appropriate.
Conducts preliminary investigations under the guidance of the Security Manager and prepares and reviews written reports involving reportable incidents that occur on the Resort grounds.
Supervises and directs the quick response of Security Officers to perform Code One and other emergency procedures.
Assists the Security Manager in the emergency management process when on duty.
Communicates new orders and directives to the shift during roll call/inspection formations.
Recommends, through the supervisory chain, any needed improvements to make a shift more productive or cost-effective.
Oversees the resort in a supervisory manner, assisting all other departments when they have questions or need leadership.
Ensuring that everyone is present and accounted for.
Provide back-up support for Shuttle Drivers.
Operate transportation shuttles to maintain specific transportation routes throughout the property, as well as maintain the safety of our guests and owners.
Maintain the cleanliness of the shuttles and report any maintenance needs as required.
Assist with luggage on and off the bus, as needed.

Benefits

Comprehensive Benefits: Medical, Dental, Vision & Prescription
Other Elective Coverages: Pet Insurance, Short & Long Term Disability, AD&D, Hospital Indemnity, Critical Illness, Accident Injury
HSA/FSA
EAP - Employee Assistance Program (Free Mental Health, Financial & Legal Counseling)
401K with Company Match
Free Meal Per Shift
PTO
Heavily Discounted Hospitality Stays & the Company Perks Website
Tuition Assistance
Company Appreciation Platforms & Innovation Contests
Growth Opportunities & Stability
Excellent Company Culture