Security Supervisor

Glenwood Regional Medical Center•West Monroe, LA

30d•Onsite

About The Position

Under the direction of the Hospital/Regional Security Manager, supervises the effective day-to-day operations of the Security Department to ensure a safe environment for all hospital employees, patients, visitors, physicians, and equipment. Protects life and property of all persons on hospital premises.

Requirements

Excellent knowledge of public safety and security procedures/protocols preferred.
Ability to obtain state-required security officer credentials, as needed.
Ability to perform duties independently.
Ability to communicate clearly in English, both verbally and in writing.
Basic computer knowledge and skills required.
Demonstrated ability to function calmly and competently in high stress situations.
Ability to display mental and emotional stamina in situations involving death, multiple patients, family members, etc.
Ability to be honest, alert, and well-disciplined.
Ability to lift and move up to 100 pounds.
Proven ability to maintain confidentiality at all times.
Strong customer service skills.
Participate in performance improvement activities.
High school diploma or equivalent (GED).
Two to five (2-5) years of experience in the field of law enforcement, security operations, or a related field is required.
Please indicate whether you have ever been convicted of a crime, including any misdemeanors and/or DUI/DWI. (Criminal conviction(s) will not automatically exclude you from consideration for employment).

Nice To Haves

Experience with Microsoft Office preferred.
Experience in a health care setting is preferred.

Responsibilities

Supports and may lead fire, life safety, and emergency management drills and related educational activities.
Manages and supervises daily operations of the Security team members.
Provides coaching, counseling, and conducts annual performance appraisals for security personnel.
Ensures adherence to security procedures through evaluation and frequent patrol of hospital property.
Serves as a backup for Security Officers or dispatch, responding to emergency calls as needed.
Ensures compliance with company policies, state regulations, and other accreditation requirements.
Reviews, analyzes, and evaluates security reports, audits, and surveys.
Manages life and property protection protocols for all persons on hospital premises.
Engages in de-escalation and contacts local law enforcement as needed in high-risk situations.
Conducts thorough patrols of hospital buildings and grounds to prevent fire, theft, and vandalism.
Reports suspicious activity and investigates incidents.
Manages the securing and protection of hospital buildings and grounds.
Responds effectively to emergency and non-emergency situations, supporting the hospital staff in de-escalation when required.
Ensures only authorized personnel access hospital property and assists with patient, visitor, or employee inquiries.
Maintains accurate records, including daily activity reports/logs, incident reports, and lost and found logs.
Serves on the emergency response team and responds to all codes as required.
Identifies and reports safety and fire hazards, investigating incidents and reporting findings to supervisor.
Documents incident reports accurately and timely, adhering to investigative procedures.
Manages access control at hospital entrances, verifying authorization for entry.
Oversees the operation of security systems such as CCTV, access control, and incident reporting.
Ensures regulatory compliance, including adherence to state and federal regulations.
Upholds patient confidentiality in all interactions.
Maintains a professional rapport with physicians, staff, and vendors, acting as a liaison across departments.
In emergency situations (e.g., weather events), remains on-site as needed to ensure hospital security and operational continuity.
Remains vigilant, alerting staff and others to any potential threats or situations requiring immediate attention.
Other duties as assigned.