Security Supervisor Overnight

Pyramid Global Hospitality•Oklahoma City, OK
•Onsite

About The Position

The Security Supervisor leads a team responsible for the safety and security of guests, employees, and the property. The role supports other departments to help ensure high levels of guest and employee service. The successful candidate is engaging, detail-oriented, willing to learn and lead by example, and professional and courteous when supporting guests and team members. The supervisor carries out the property’s and Benchmark’s safety policies and procedures while maintaining professionalism and teamwork. Responsibilities include recruiting, hiring, and training Security team members; conducting preventive patrols; responding to emergencies; assisting people in danger or needing medical attention; protecting guest and employee information; completing and reviewing reports; helping ensure compliance with liquor laws; and developing and presenting security-related programs. The position is at OKANA Resort and Indoor WaterPark in Oklahoma City.

Requirements

  • High school diploma or equivalent.
  • Two years of Security or Police experience, military or civilian; preferably with exposure to the hotel environment.
  • Two years of college in a safety, security, or hospitality-related discipline.
  • Ability to work a flexible schedule that includes nights, weekends, and holidays.
  • High-quality written and oral communication skills.

Nice To Haves

  • Prior hospitality or purchasing experience preferred.
  • At least one year of customer service experience preferred.
  • First Aid/CPR certification preferred; instructor rating preferred.

Responsibilities

  • Carry out the property’s and Benchmark’s safety policies and procedures while maintaining professionalism and teamwork.
  • Follow safety procedures to help ensure a safe working environment for guests and associates.
  • Recruit, hire, and train the Security team to uphold safety standards.
  • Conduct timely, visible preventive patrols to reduce opportunities for crime.
  • Promote and preserve peace on the premises to maintain a comfortable, non-threatening environment for guests and employees.
  • Aid or seek aid for people in danger of physical harm or in need of medical attention.
  • Respond to emergencies according to the property’s Emergency Service Procedures.
  • Protect the security of guest and employee information in written reports and general business operations.
  • Complete Daily Activity and Incident Reports.
  • Help ensure compliance with liquor laws.
  • Assist in developing and presenting security-related programs.
  • Review and edit written records produced by Security Officers.
  • Assist in other job classifications as determined necessary by the immediate superior.
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