Security Supervisor/Gatehouse n 2 Years' Experience (West Palm Beach Regional Offic)

St. Moritz Security Services•Palm Beach, FL

4d•Onsite

About The Position

St. Moritz Security Services, Inc. is seeking a Security Supervisor for their West Palm Beach Regional Office. This role is crucial for implementing security programs through quality personnel. The company emphasizes its people as the 'ST. MORITZ DIFFERENCE', committed to providing the highest level of service from the top down.

Requirements

Minimum high school diploma or equivalent required.
Minimum 1-3 years of professional-level work experience preferred.
Must possess a valid registration/permit/license required by the state in which the employee is employed (Florida D License).
As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required by the Company or client.
As a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.
Ability to write effective, concise, and legible reports.
Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
Professional, articulate, and able to use good independent judgment and discretion.
Outstanding verbal and written communication skills required.
Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.

Nice To Haves

Current or prior military experience, or college education in the security field desirable.
Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
Experience in scheduling, operations, or other functions of the security industry a plus.
Some clients require additional background screening, testing, and procedures.
May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned to a position requiring operation of such.
Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.

Responsibilities

Providing security services at assigned locations with a focus on observing and reporting.
Monitoring and reporting all activity.
Conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrols of applicable interior and/or exterior areas.
Reporting suspicious activities and suspicious persons.
Writing detailed narrative reports.
Maintaining daily activity reports (DAR’s).
Enforcing post orders, site rules, regulations, policies, and procedures.
Responding to emergency situations requiring security assistance.
Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by SMSSI Management.
Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
Performing site-specific duties and tasks based on assignment, which may include customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
Writing detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved.
Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
Knowing all site-specific policies and procedures, and implementing emergency response activities as appropriate.
Following all company procedures, maintaining acceptable attendance, and adhering to all grooming and customer service standards.
Participating in all company and site required orientation and training programs.
Responding to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
Conducting security, customer service, or support function(s) as directed by supervisor or in support of client request(s).