About The Position

St. Moritz Security Services, Inc. is seeking a Gatehouse/Flex Security Officer for their West Palm Beach Regional Office. This role is crucial for implementing security programs and requires quality individuals to execute them. The company emphasizes its people as the "ST. MORITZ DIFFERENCE" and is committed to providing the highest level of service from the top down.

Requirements

  • Minimum high school diploma or equivalent required.
  • Must possess a valid registration/permit/license required by the state in which the employee is employed (Florida D License).
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test where required.
  • Some clients require additional background screening, testing, and procedures.
  • As a condition of continued employment, employee must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty.
  • May require a current state driver’s license, clean driving record as determined by SMSSI, and the ability to safely operate motor vehicle, golf cart, and/or bicycle if assigned.
  • Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required.
  • Ability to write effective, concise, and legible reports.
  • Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Professional, articulate, and able to use good independent judgment and discretion.
  • Outstanding verbal and written communication skills required.

Nice To Haves

  • Current or prior military experience, or college education in the security field desirable.
  • Minimum 1-3 years of professional-level work experience preferred.
  • Prior experience in the security industry, law enforcement, military, and/or customer service highly desired.
  • Experience in scheduling, operations, or other functions of the security industry a plus.

Responsibilities

  • Providing security services at assigned locations with a focus on observing and reporting.
  • Monitoring and reporting all activity.
  • Conducting foot patrols, vehicular patrols, golf cart patrols, and/or bicycle patrols of applicable interior and/or exterior areas.
  • Reporting suspicious activities and persons.
  • Writing detailed narrative reports and maintaining daily activity reports (DAR’s).
  • Enforcing post orders, site rules, regulations, policies, and procedures.
  • Responding to emergency situations requiring security assistance.
  • Executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines.
  • Identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
  • Performing site-specific duties such as customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, and loading dock security.
  • Contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed.
  • Knowing all site-specific policies and procedures, and implementing emergency response activities.
  • Following all company procedures, maintaining acceptable attendance, and adhering to grooming and customer service standards.
  • Participating in all company and site required orientation and training programs.
  • Responding to incidents during shift in conformity with Post Orders and the Company’s Use of Force Policy.
  • Conducting security, customer service, or support functions as directed by supervisor or in support of client request(s).

Benefits

  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Short Term Disability
  • Long Term Disability
  • 401K/403b Plan
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