Security Specialist (Retail)

Verano•St. Charles, IL

22d•Onsite

About The Position

The on-site Security Specialist is responsible for the safety and security of staff, patients, and property. The role includes reviewing and monitoring security cameras and responding quickly and professionally to impending or occurring incidents. The specialist also provides customer service and operational retail support, including compliance-related tasks in preparation for location audits.

Requirements

High school diploma or equivalent.
1–2 years of previous security or protection experience.
Must be 21 years of age and comply with all local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Passion for security and safety.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.
Frequently remain stationary, move or position oneself, communicate, and operate, prepare, place, or position objects, tools, or controls.
Occasionally move packages weighing up to 50 pounds.
Able to stand up to 90% of the time.
Normal-range hearing, with or without correction.
Close observation and ability to adjust focus.

Nice To Haves

High-level protection experience in a nightclub, bar, jewelry store, or event management setting.

Responsibilities

Regularly interact with employees and patients to maintain a comfortable and safe environment.
Check and verify patient IDs before admitting patients onto the dispensary floor.
Monitor cash pick-ups.
Provide exemplary customer service to patients and fellow employees.
Monitor security video cameras and security systems.
Carry out regular patrols around and inside the property.
Perform lockup and unlock duties where needed.
Operate under applicable state regulatory requirements.
Assist with product delivery as needed.
Provide operational retail support to leadership, including patient information audits, batch record data uploads, and other tasks needed to ensure regular compliance and prepare for location audits.
Perform other duties as assigned.