Security Specialist (Retail)

Verano•Prospect Heights, IL

12d•Onsite

About The Position

The on-site Security Specialist is responsible for the safety and security of staff, patients, and property. This individual reviews and monitors security cameras and deescalates impending or occurring incidents quickly and professionally. The role also provides customer service and operational retail support to leadership, helping maintain regulatory compliance and prepare the location for audits. Work is performed in a retail environment with a usually moderate noise level.

Requirements

High school diploma or equivalent.
1–2 years of previous security or protection experience.
Must be at least 21 years of age and comply with local, state, and company regulations.
Must undergo a criminal background check and obtain appropriate state badging as directed by state ordinances.
Passion for security and safety.
Ability to use office equipment, including computers and printers, and software such as Word, Excel, and email.
Ability to learn and understand federal, state, and local laws relating to the cannabis industry and safety regulations.

Nice To Haves

High-level protection experience in a nightclub, bar, jewelry store, or event management setting.

Responsibilities

Interact regularly with employees and patients to maintain a comfortable and safe environment.
Check and verify patient IDs before admitting patients onto the dispensary floor.
Monitor cash pick-ups.
Provide customer service to patients and fellow employees.
Monitor security video cameras and security systems.
Conduct regular patrols around and inside the property.
Perform lockup and unlock duties as needed.
Operate in accordance with applicable State regulatory requirements.
Assist with product delivery as needed.
Provide operational retail support to leadership, including patient information audits, batch record data uploads, and other tasks needed to ensure regular compliance and prepare for location audits.
Perform other duties as assigned.
Deescalate impending or occurring incidents quickly and professionally.