Security Site Supervisor

Securitas Security Services•Battle Creek, MI

10d

About The Position

The Security Site Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client sites. The supervisor ensures post orders are followed, rounds are completed, and reports are filed, and notifies appropriate authorities and the client during emergencies. The role includes training and directing personnel, maintaining adequate post coverage, preparing reports, inspecting posts, and meeting with client representatives to confirm security requirements are being met and to deliver quality customer service. The supervisor may also perform Security Officer duties according to post orders and company policy. The role requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions. A minimum of two years of retail experience is preferred. The position pays $24.00 per hour.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential job functions.
Previous security experience.
Proficiency in Microsoft Office.
Knowledge of access control systems.
Excellent attendance.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction, motivate performance, and direct and discipline staff positively.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual or urgent situations and adapt to different sites and changing post procedures.
Ability to write routine correspondence, logs, and reports; good organizational skills.
Strong customer service, results orientation, and interpersonal skills, including the ability to interact effectively with clients across social levels and cultures.
Ability to handle multiple tasks concurrently and use a keyboard, computers, and controls.
Clear seeing, hearing, speaking, and writing abilities to communicate, observe and report incidents, and direct others.
Ability to meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, as well as applicable licensing requirements.
May be required to hold and maintain any applicable state, county, or municipal Security Officer license.

Nice To Haves

Supervisory experience preferred.
At least two years of retail experience preferred.
Advanced technology experience.

Responsibilities

Supervise Security Officers, Lead Officers, and other assigned personnel at client sites.
Ensure post orders are followed, established rounds are completed, required reports are filed, and appropriate parties are notified during emergencies.
Coach and discipline employees as appropriate, meet with employees, and document coaching and disciplinary actions.
Train personnel and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information to the company.
Ensure adequate coverage of posts and positions in coordination with company management or designated representatives.
Prepare, file, and submit required reports.
Inspect posts as scheduled and outline tasks and responsibilities to subordinates.
Meet with client representatives to confirm security requirements are met and provide customer service.
Perform assigned supervisory duties, which may include interviewing, orienting, training, assigning and directing work, appraising performance, rewarding and disciplining employees, resolving complaints and problems, and making hiring or termination recommendations.
Perform Security Officer duties when assigned, in accordance with post orders and company policy.