Security Site Supervisor - Full Time

Allied Universal•Indianapolis, IN

12d

About The Position

Allied Universal is seeking a Security Site Supervisor to supervise and coordinate quality services on an assigned shift at a customer site. The supervisor serves as a liaison among site leadership, the Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff and providing coaching, recognition, and discipline within the approved empowerment range. The supervisor also enforces contract standards and company policies, administers site safety programs, handles crisis situations, and uses scheduling and billing software to support effective business management.

Requirements

At least 1 year of security experience.
High school diploma or equivalent.
At least 21 years of age.
Effective written and oral communication and interpersonal skills, including the ability to deal professionally with personnel at all levels and the general public.
Ability to use initiative and independent judgment within established guidelines.
Ability to prepare neat, legible written reports and logs, and to read and understand operating procedures and instructions.
Intermediate computer skills to use wireless technology at client-specific sites.
Ability to use scheduling and billing software and produce and interpret reports.
Ability to work in cold, wet, snowy, or hot conditions; occasionally lift or carry up to 40 pounds; occasionally climb stairs, ramps, or ladders; and stand or walk on various surfaces for long periods.
Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver record check may also be required.
Licensing may be required before employment depending on state or local laws and regulations.
For driving positions: valid driver's license, at least 1 year of driving experience, a clean driving record under the stated company criteria, required insurance coverage, and ability to safely operate a vehicle.

Responsibilities

Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
Act as a liaison between site leadership, the Account Manager or Field Operations Manager, and professional security officers.
Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
Enforce contract standards and Allied Universal policies outlined in handbooks and executive memos.
Administer site safety programs addressing site-specific hazards for security officers, including vehicle and driving safety where appropriate.
Use scheduling and billing software and generate and interpret reports to support effective business management.
Prepare written reports and logs.
Handle common and crisis situations at the client site calmly and efficiently.
Participate in unemployment hearings when required.