Security Site Protection Manager (Amazon).

Allied Universal • Berwyn, IL

5d

About The Position

Allied Universal is hiring a Site Security Lead for an Amazon customer site. The role is accountable for the site's day-to-day security operations, including hiring, training, disciplining, and terminating staff. The manager builds and maintains relationships with clients and employees, develops and retains staff, coordinates support services, and solves problems to help keep the site safe and secure. The position is responsible for meeting or exceeding service-level agreements and operational goals while providing quality customer service.

Requirements

• 10 or more years of military or civilian law enforcement experience.
• Military or law enforcement leadership experience.
• At least 2 years of management, operations, or supervisory experience.
• Experience hiring, developing, motivating, and retaining staff.
• Ability to manage multiple priorities, complex situations, diverse teams, and client needs.
• Proven ability to build and maintain client relationships.
• Strong interpersonal and communication skills.
• Ability to work independently and in a team environment.
• Bachelor's degree in Criminal Justice, Business Administration, or a related field.
• State or local licensing requirements may apply before employment.

Nice To Haves

• American Society of Industrial Security (ASIS) International Certified Protection Professional (CPP) certification.
• Previous payroll, billing, or scheduling experience.
• Aptitude with security systems, including CCTV, access control, and badge administration.

Responsibilities

• Manage scheduling using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Hire, coach, and manage security officers and supervisors; oversee payroll, performance, and employee relations.
• Serve as the primary client contact and maintain relationships while ensuring high-quality service that protects people and property.
• Respond professionally to escalated security issues and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, site operational standards, and inventory of uniforms, equipment, and other essential supplies.
• Meet or exceed service-level agreements and operational goals and provide quality customer service.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company's 401(k) plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Career growth opportunities within a global security services company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager