Security Site Lead

Walden Security•Knoxville, TN

6d•Onsite

About The Position

This officer serves as the face of the building, representing its values and standards in every interaction. By providing excellent customer service while effectively enforcing security protocols, they foster strong relationships and build trust with clients, ensuring that their concerns are heard and addressed. Proficiency in surveillance systems, access control, alarm systems, and other security technologies is critical.

Requirements

Proficiency in surveillance systems, access control, alarm systems, and other security technologies is critical.

Responsibilities

Responsible for the performance of all shifts and Security Officers on duty
Has a working knowledge and understanding of the Specific and General Post instructions for post(s). Has practical knowledge of all additional and emergency post instructions that are called for by the client
Patrols post assigned by walking
Conducts inspections of Post and Security Officers for proper compliance with the specific Post Orders, Walden Security procedures and general knowledge of post assignment
Informs the Post supervisor, Roving or Field Supervisors and the Operations Manager of matters/issues that cannot wait until the next workday
Records the daily events of their post on the Officers Daily Reports (ODR) which will be reviewed by the Post Supervisor, Roving or Field Supervisors and the Operations Manager
Registers at watch stations to record time of inspection trips and contracted random inspections
Assists in conducting on-the-job-training for newly assigned Security Officers
Responds to urgent client needs/requests for services or changes to services
Properly notifies authorities (supervisors, police or fire department, client, etc.) of emergency situations and/or post order violations
Examines doors, windows, and gates of assigned posts to determine that they are secure
Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and expel persons engaging in suspicious or criminal acts
Receives general direction from the Post Supervisor, Roving or Field Supervisors, or Operations Manager. Exercises direct supervision over 5 officers. Provides input to the management in regards to operation, status of posts and Security Officers.