Security Shift Supervisor - Pharma Company

Allied Universal•Bothell, WA

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison among the site supervisor, Account Manager/Field Operations Manager, and professional security officers. The role supervises staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range.

Requirements

  • High school diploma or equivalent.
  • At least 18 years of age.
  • Effective written and oral communication and interpersonal skills, including the ability to interact professionally and effectively with personnel at all levels and the general public.
  • Ability to use initiative and independent judgment within established guidelines.
  • Ability to prepare written reports and logs neatly and legibly.
  • Ability to read and understand operating procedures and instructions.
  • Licensing requirements may apply depending on state and/or local laws and regulations, and may be required before employment.
  • For driving positions: valid driver’s license and at least one year of driving experience; clean driving record, including no major violations in the last 36 months, no more than one accident in the last 24 months, and no more than one minor moving violation in the last 24 months; insurance meeting Company policy; and ability to safely operate a vehicle.
  • Successful completion of a background investigation and post-offer/pre-employment drug/alcohol test; a driver’s record check may also be required.
  • Intermediate computer skills to use client-specific innovative wireless technology.
  • Ability to handle common and crisis situations calmly and efficiently.
  • Ability to work in cold weather, rain/snow, or heat.
  • Ability to occasionally lift or carry up to 40 pounds.
  • Ability to occasionally climb stairs, ramps, or ladders during a shift.
  • Ability to stand or walk on various surfaces for long periods.

Responsibilities

  • Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
  • Act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers.
  • Supervise staff on the assigned shift and provide coaching, recognition, and discipline within the approved empowerment range.
  • Prepare written reports and logs.
  • Handle common and crisis situations at the client site calmly and efficiently.
  • Provide exceptional customer service and communication.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Company retirement plans.
  • Seven paid holidays annually at time and a half if worked.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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