Security Shift Supervisor - Tech Company

Allied Universal • San Jose, CA

2d

About The Position

Allied Universal Services is seeking a Professional Security Shift Supervisor to supervise and coordinate the delivery of quality services during a specific shift at an assigned customer site. The supervisor acts as a liaison among the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role supervises staff on the assigned shift and provides coaching, recognition, and discipline within the approved empowerment range. The stated pay rate is $28.20 per hour.

Requirements

• High school diploma or equivalent.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs frequently in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver record check may also be required.
• Intermediate computer skills to use wireless technology at client-specific sites.
• Ability to handle common and crisis situations calmly and efficiently.
• Exceptional customer service and communication skills.
• Ability to work in varied weather, including cold, rain, snow, or heat.
• Ability to occasionally lift or carry up to 40 pounds, occasionally climb stairs, ramps, or ladders, and stand or walk on various surfaces for long periods.
• For driving positions: valid driver's license, at least one year of driving experience, a clean driving record under the stated standards, required minimum insurance, and ability to safely operate a vehicle.

Responsibilities

• Supervise and coordinate delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within the approved empowerment range.
• Handle common and crisis situations at the client site calmly and efficiently.
• Prepare written reports and logs.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Company retirement plans.
• Seven holidays annually paid at time and a half if worked.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED