Security Shift Supervisor

Loyola Marymount University•Lewisboro, NY

18d•$30 - $38•Onsite

About The Position

The DPS Shift Supervisor is a full-time, uniformed, unarmed university employee who reports to a Watch Commander. The supervisor oversees contract security officers who supplement Department of Public Safety staffing, including their training, assignments, scheduling, and work quality. The position also assists with patrolling campus grounds and buildings to help maintain a safe environment for students, faculty, staff, and visitors. The role responds to alarms and emergency situations, documents daily activity and incidents, provides customer service and requested escorts or access services, and patrols campus to identify safety hazards and secure buildings. Employees must be available during designated peak periods, which may extend for several weeks, and may be called in on scheduled days off with appropriate compensation. The position follows a 4/10 Alternative Work Schedule: four ten-hour days per week, without overtime pay for the ninth and tenth hours worked in a day. The position is non-exempt. A copy of the applicant’s guard card should be included with the resume for full consideration; applicants must possess or acquire required certifications within six months of hire.

Requirements

Typically a high school diploma; expected to continue upgrading knowledge, skills, and abilities to keep abreast of regulation and policy changes.
At least two years of security or law enforcement experience in progressively responsible positions.
Knowledge of emergency response, conflict resolution, gathering and compiling data for reports, public safety procedures, security operations, and use of two-way communications equipment.
Possess or acquire within six months of hire a current California Guard Card, CPR/First-Aid and AED certifications, and PR24 Baton certification.
Valid California driver’s license and a satisfactory driving record as evidenced by DMV records.
Exemplary written and oral communication skills, demonstrated through preparing comprehensive reports and executive summaries incorporating complex, highly technical information.
Highly developed organizational and leadership skills.
Demonstrated computer competency.
Must wear an approved duty uniform and utility belt and comply with uniform and grooming standards.
Must be able to work during designated peak periods, potentially without the ability to request time off, and may be called in on scheduled days off.
Must be able to perform the physical demands described, including frequent standing and walking and occasional lifting, carrying, and pushing of up to 25 pounds.
Must satisfy the duties associated with being a Campus Security Authority under the Jeanne Clery Act and a Mandatory Reporter under university policy.

Responsibilities

Supervise, schedule, and track the work and training of contract security officers assigned to work with LMU Public Safety.
Respond to activated alarms for emergencies including fires, chemical spills, medical emergencies, burglaries, and door-security concerns; immediately report emergencies to the DPS communications officer and on-duty Watch Commander.
Generate daily activity reports, including irregularities of equipment, property damage, and incidents reported to the DPS University Hall office.
Circulate among visitors, students, and employees to preserve order and protect property, and warn people of LMU rule infractions.
Provide customer service according to LMU standards and provide escort or access services to occupants upon request and according to policy.
Represent LMU DPS within the campus community and at professional organizations or associations, and serve on committees as needed.
Patrol premises to prevent and detect intrusion, equipment failures, and safety hazards; secure doors, gates, and windows during off-hours.
Be available to work past scheduled shifts, overtime on short or no notice, all shifts, rotating shifts, weekends, holidays, closures, special events, and designated peak periods.
Perform other duties as assigned.
Exhibit behavior that supports the university’s mission, vision, and values; model professional, responsible, accountable, and ethical conduct; and demonstrate outstanding customer service.