Security Shift Supervisor - Parking Authority

Allied Universal•Pittsburgh, PA

3d•Onsite

About The Position

Allied Universal®, North America’s leading security and facility services company, is seeking a Professional Security Shift Supervisor. This role involves supervising and coordinating the delivery of quality security services on a specific shift at an assigned customer location. The Shift Supervisor will act as a liaison between the site supervisor, Account Manager/Field Operations Manager, and professional security officers. Responsibilities include supervising staff on assigned shifts, providing coaching, recognition, and discipline within approved empowerment ranges. This is a temporary position with potential for other opportunities within the company upon completion of the assignment.

Requirements

High school diploma or equivalent required
At least 18 years of age
Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
Must be able to frequently prepare written reports and logs in neat, legible handwriting
Must be able to read and understand all operating procedures and instructions
Must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle
Intermediate computer skills to utilize innovative, wireless technology at client specific sites
Ability to handle both common and crisis situations at the client site, calmly and efficiently
Display exceptional customer service and communication skills
Ability to handle crisis situations at the client site, calmly and efficiently
Work in various environments such as cold weather, rain/snow or heat
Occasionally lift or carry up to 40 pounds
Climb stairs, ramps, or ladders occasionally during shift
Stand or walk on various surfaces for long periods of time
Must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
May be required to pass Drivers Record check

Nice To Haves

Security Experience Preferred
Management Experience Preferred

Responsibilities

Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers.
Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
Prepare written reports and logs.
Handle both common and crisis situations at the client site, calmly and efficiently.
Display exceptional customer service and communication skills.