Security Services Coordinator

Legends Global•Denver, CO

15h•Onsite

About The Position

The Security Services Coordinator works closely with the Security Manager to ensure that training for building and department staff occurs regularly. The role coordinates the POD system to support accurate staffing, keeps departmental SOPs updated, and coordinates meetings with surrounding security departments and the Denver Police Department. The coordinator also supports event security planning, communications, records, and operational coordination at the Colorado Convention Center. The position may require certifications depending on law or job assignment. It involves irregular or extended hours, including evenings, weekends, and holidays, based on the event schedule or department needs. Employees must be able to patrol and inspect facility grounds and buildings. Employment is contingent on a successful background check and verification of authorization to work in the United States.

Requirements

Two to four years of security experience.
High school diploma or GED.
No felony or violent-crime convictions.
Excellent verbal, written, and interpersonal communication skills across staff and clientele.
Ability to work effectively with diverse groups at all organizational levels and as part of a team.
Ability to perform leadership duties and job tasks despite sudden deadlines and changing priorities.
Excellent problem-solving and organizational skills.
Ability to provide professional and considerate customer service.
Dependability and reliability.
Ability to meet the physical demands of the position, including frequent walking, stair climbing, standing, turning, stooping, bending, crouching, kneeling, reaching, pushing, pulling, and facility patrol and inspection.
Ability to work irregular or extended hours, including evenings, weekends, and holidays, as required by the event schedule or department needs.
Ability to use a two-way handheld radio.
Employment is contingent on successful completion of a background check and provision of documents verifying U.S. citizenship or legal authorization to work in the United States.

Nice To Haves

Customer service experience.
Advanced computer skills, including the ability to create Word documents and Excel spreadsheets.

Responsibilities

Implement, maintain, and document Security Department training, including new-hire, ongoing, refresher, ERP, SEMP, and other building emergency training.
Provide backup support for Surveillance and Base Coordinator staff who are on vacation or have called off.
Gather and organize information for upcoming events from Event Managers, as well as information about maintenance or construction in the building.
Track relevant information, ensure clients receive building security information, and support related communications for Operations.
Work with Human Resources to ensure video review requests are answered, recorded, and saved within the required timeframe.
Manage the POD system and keep information current and accurate for events, Operations projects, and construction; communicate with Event Management and Operations about corrections or notes.
Verify that incoming shows and events have submitted security schedules to the manager for review and meet the building’s minimum requirements.
Update and maintain department SOPs and keep files on shared drives current.
Coordinate and prepare meetings with surrounding security entities, OEM departments, the Denver Police Department, and table-talk participants.
Ensure 24/7 reports have appropriate follow-up and are closed with correct information.
Perform other duties as assigned.

Benefits

$500 signing bonus after 30 days of service and an additional $500 bonus upon 90 days of service.
Generous paid time off and holiday pay.
Health, dental, and vision insurance, eligible upon hire.
401(k) investment plan with employer match of up to 4%.
Healthcare reimbursement and flexible spending plans.
Employer-paid and supplemental life insurance.
Short- and long-term disability insurance available.
RTD Eco Pass currently offered to full-time employees.
Tuition reimbursement program for salaried employees after at least one year working full time.
Employee assistance program.