Security Sales Engineer

Interface Systems

15d

About The Position

The Sales Engineer is responsible for technical solution design, customer discovery, and pre-sales engineering activities to support revenue growth and successful project execution. This role partners closely with Sales, Product, and Operations to ensure customer requirements are accurately captured, technically feasible, and aligned to Interface’s solution portfolio. Sales Engineers act as trusted advisors to customers, ensuring solutions are properly scoped, designed, and documented to enable efficient implementation at scale. This role is critical to delivering high-quality customer outcomes while maintaining design accuracy and operational efficiency.

Requirements

Bachelor’s degree in Engineering, Computer Science, or related field (or equivalent experience)
3+ years of experience in systems design, solution engineering, or technical pre-sales
Experience designing or supporting: Video surveillance systems, Access control systems, Intrusion Security systems
Strong understanding of system integration and technical architecture
Strong technical problem-solving and systems thinking
Ability to translate business needs into technical designs
Excellent communication and customer-facing skills
High attention to detail and documentation discipline
Ability to operate in a fast-paced, cross-functional environment

Nice To Haves

Experience in managed services, security integration, or multi-site enterprise environments
Familiarity with AI, video analytics, or remote monitoring solutions
Experience working with distributed enterprise customers (retail, QSR, etc.)

Responsibilities

Conduct customer scoping sessions to understand business objectives, technical requirements, and operational constraints
Translate customer requirements into scalable, standardized Interface solutions
Design systems across video, access control, intrusion, and managed services environments
Evaluate existing customer infrastructure and determine reuse vs. replacement strategies
Provide “good / better / best” solution alternatives aligned to customer needs and budget
Conduct on-site assessments and customer walkthroughs as needed
Produce detailed technical designs including: Bill of materials (BOM), Site layouts and architectures, Equipment specifications and infrastructure requirements
Document all assumptions, dependencies, and technical risks in the design package
Ensure all required documentation is complete prior to handoff to Project Management and Operations
Partner with Sales to support deal strategy and customer engagements
Assist in RFP responses, proposals, and technical solution presentations
Provide product demonstrations and technical validation for prospective customers
Support development of ROI-based value propositions
Assess solution feasibility across site conditions, infrastructure, and product capabilities
Identify and communicate risks early in the sales cycle
Recommend mitigation strategies and alternative approaches
Ensure compliance with industry standards and Interface best practices
Work closely with: Sales teams, Product Management, System Design Engineering, Operations and Field Services
Ensure alignment on scope, deliverables, and customer expectations
Support smooth transitions from pre-sales to implementation
Identify gaps in current product offerings and provide feedback to Product teams
Participate in evaluation of new technologies and third-party solutions
Support pilot programs, AI/BI initiatives, and emerging solution development

Benefits

Interface Systems will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin.
The contractor will take affirmative action to ensure that applicants are employed and that employees are treated during employment, without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability.
Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.
Interface Systems will, in all solicitations or advertisements for employees placed by or on behalf of the Interface Systems, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, status as a protected veteran, or individual with a disability.
Interface Systems is an Equal Employment Opportunity employer - all qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer, recruitment, or recruitment advertising; layoff or termination; for rates of pay or other forms of compensation; and selection for training, including apprenticeship.
If you need assistance or an accommodation in completing this application or during any phase of the interview process due to a disability, please contact us at [email protected].
Any information will be treated as confidential and only used for the purpose of determining an appropriate accommodation as part of the recruiting process.
At Interface, we are on a constant journey of innovation and excellence.
We hold ourselves to the highest standards – from the way we run our business, to delivering relentless support to our customers, caring for our employees, and giving back to our communities.
Put your talent to work with us – love your job.
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Interface Systems is a leading managed service provider delivering business security, managed network, UCaaS, and business intelligence solutions to distributed enterprises.
We enhance security, streamline connectivity, optimize operations, and reduce IT costs, maximizing ROI for the nation’s top brands.
Our company vision is to enable enterprises to innovate faster and adapt to market forces.
We bring this to life through our mission of inspiring B2C enterprises to deliver amazing customer experiences by safeguarding people and assets, enabling seamless connectivity solutions, and uncovering business insights.
Our mantra as a team is relentless customer support.
We are passionate, and quite honestly obsessed, about delivering an amazing customer experience.
We do this through fostering an Interface company culture for our employees focused around collaboration, commitment and fun.
Come join our dynamic and growing team and make a direct impact in a company committed to growth and transformation, all in service of delighting our customers and our employees.