2nd Shift Security Rover

Newfields a Place for Nature & The Arts•Indianapolis, IN

4d•Onsite

About The Position

The Security Rover at Newfields is responsible for maintaining a safe and secure environment for all visitors, staff, and exhibits. This includes monitoring the premises, helping and services as requested, and conducting thorough safety inspections. The officer will also manage access points, perform security screenings, and patrol all public areas to ensure the protection of patrons and artworks. In addition, the role requires staying informed on all museum policies and procedures, handling sensitive information with discretion, and responding effectively to emergencies. The ideal candidate will demonstrate professionalism, vigilance, and the ability to handle high-stress situations calmly.

Requirements

Ability to read and comprehend directions, instructions, and memorandums
Ability to communicate effectively verbally
Ability to adapt to prolonged standing and walking
Applicant must have a base level understanding of email handling to send, receive and communicate through electronic mail.
Ability to comprehend and understand detailed written or oral instructions. The ability to think critically and deal with problems involving a few concrete variables in standardized situations.
Ability to access the internet and communicate through virtual trainings
Valid Indiana Driver’s License. All Newfields employee must possess a valid Indiana driver’s license to drive any of the Newfields vehicles
Proficiency in using military time to fulfill job responsibilities is also required
Adaptable in revising tactics and approaches in response to evolving situations, new intelligence, or new hazards.
Applicants must have a high school diploma/GED equivalent
Ability to complete the required Security training for the position
Proficiency in use of computer programs such as Microsoft Office (Word/Outlook/Excel)

Responsibilities

Monitor premises to prevent and address harmful activities, ensuring the execution of security and safety responsibilities
Provide services upon request, including unlocking doors, escorts, and guests assistance
Aid visitors with inquiries and uphold museum regulations, maintaining a professional and service-focused representation of the Museum and its security team
Perform comprehensive safety inspections throughout the campus.
At times, help with loading dock duties, including package reception and the registration of guests and contractors, following established protocols
Oversee the GT Service Gate, ensuring proper entry checks, receipt of deliveries, and contractor admittance
Patrol all public areas, including galleries, Lilly House, Gardens, and Art and Nature Park, to observe patrons and artworks, preventing any potential harm or damage
Adapt to operational changes during Festival seasons (Harvest Nights and Winterlights)
Conduct lockdowns (detailed checks of buildings) to ensure optimal security measures are maintained.
Keep current on policies, procedures, and program changes
Ability to document both injury-related and non-injury incidents
Review and respond to all emails within 24 hours
Perform security screening at campus and building entry points and manage the entry of guests via metal detectors, and bag checks to ensure prohibited items remain off campus
Perform high activity bag checks during events for multiple hours per shift
Staff in this position may become aware of private, personal, and sensitive information that should not and cannot be shared with others, unless cleared through Management
Implement appropriate emergency responses to fire, safety, and access procedures (door alarms, Fike panels, condensation)
Ability to react appropriately in emergency and high stress situations
Interaction with individuals who are not guests i.e. (homeless, transient, disgruntled guests). In a non-aggressive manner to de-escalate potential threats.
Notify supervisors and control room operators of any issues with vehicle and golf cart maintenance
Any disputes or issues involving guests, employees, or others, communicate promptly with a supervisor.
Supervisor must be contacted upon any arguments or concerns between you, guests, employees, or non-guests
Routine efficiency checks will be conducted periodically with a supervisor
Punctual and adaptable to schedule changes to ensure smooth daily operations
Participate and complete required courses provide through Newfields University
During periods of severe weather, building maintenance, or holidays, it is mandatory for essential security personnel to be present at work
Other additional duties assigned