About The Position

Northeast Security is seeking Security Rover Supervisor Officers for premiere Class A buildings in Waltham. This is a Shift Supervisor Position. Applicants must have a minimum of 2 years Security experience. Applicants must also be able to provide 5 years of previous work history/be able to explain gaps in history. Applicants must also be able to provide 10 years of housing history. Applicants are also required to complete additional drug screening.

Requirements

  • Must have a valid Driver's License for a minimum of 3-years and be able to pass a 5-year RMV records check
  • Applicants must have a minimum of 2 years Security experience.
  • Applicants must also be able to provide 5 years of previous work history/be able to explain gaps in history.
  • Applicants must also be able to provide 10 years of housing history.
  • Applicants are also required to complete additional drug screening.
  • Excellent customer service skills
  • Walking for long periods of time
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Ability to show responsibility and friendliness towards clients and residents.
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Must be knowledgeable of all company policies and procedures.
  • Maintain effective relationships with all levels of the company and client organizations.
  • Customer Service Experience preferred.
  • Previous Customer Service experience, or related field/education.
  • Neat and professional appearance
  • Dependable means of transportation
  • Ability to communicate clearly and effectively in English (both written and verbal)
  • High School Diploma

Nice To Haves

  • Knowledge of CCTV and access control systems is preferred.

Responsibilities

  • Supervise a staff of Security Officer's, ensuring Officer's stay on task, are in full uniform, and provide excellent customer service.
  • Patrolling and monitoring multiple premises to detect any irregularities, which may include suspicious behavior or security breaches.
  • Observe and report incidents or suspicious activity.
  • Communicate with local law enforcement units and fire departments as necessary.
  • Operation of mobile unit to monitor the exterior premises.
  • Conduct foot patrols of the premises.
  • Write detailed reports on incidents that occurred on the premises daily.
  • Maintain Proper use, completion and submission of all forms associated with patrol activities and/or duties.
  • Respond to incidents regarding security and safety concerns.
  • Conduct unarmed foot patrols (interior and/or exterior)
  • Respond to requests for assistance and evaluate appropriate courses of action.
  • Comply with all requirements/directives within the on-site operations manual/post orders.
  • Assume other duties as required by either Client or Northeast Security, Inc

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Sick Days
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