Security Response Officer

FMOLHS • Lafayette, LA

3d

About The Position

The Security Response Officer works collaboratively with hospital staff to provide a safe environment for stakeholders. The officer proactively addresses and deescalates tense situations and conflicts, responds to requests for security assistance, and works with law enforcement as needed. The role enforces hospital security policies and procedures, investigates incidents, and prepares written reports. Its primary responsibility is to serve as the hospital’s emergency first responder.

The officer greets patients, visitors, and other guests; assists them with directions; manages wheelchair distribution; and provides security escorts for guests and employees to and from vehicles when requested. The officer patrols hospital premises, responds to hospital emergency codes other than medical codes, and carries a registered firearm for protection and prevention of conflict.

Requirements

• Two years of experience required.
• High school diploma or equivalent.
• Physical Readiness Assessment (PRA) certification.
• Effective communication skills.
• Customer service skills.
• Attention to detail.

Nice To Haves

• Prior law enforcement, military, and/or corrections experience preferred.

Responsibilities

• Greet patients, visitors, and other guests and provide information to help them reach their destinations.
• Manage wheelchair distribution and provide security escorts for guests and employees to and from vehicles when requested.
• Patrol premises to ensure the security of patients, visitors, and staff.
• Proactively address and deescalate tense situations and conflicts.
• Respond to requests for security assistance and work with local law enforcement as needed.
• Respond to all hospital emergency codes, excluding medical codes.
• Investigate incidents and prepare written reports.
• Enforce hospital security policies and procedures.
• Serve as the hospital’s emergency first responder.
• Carry a registered firearm for protection and prevention of conflict.
• Perform other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED