Response Security Officer

GardaWorld•Dayton, OH

1d•Onsite

About The Position

GardaWorld Security Services is hiring a Response Security Account Manager for a site in Dayton, Ohio. The role involves adapting to changing daily assignments and special events, which may include customer service, patrols, and surveillance. The account manager oversees approximately 15 security professionals and is responsible for daily account operations, personnel scheduling, payroll administration, new-hire training, and recurring site-specific training. The position also requires proactive client communication and keeping overhead staff informed about operations and potential on-site issues. Candidates should demonstrate leadership, sound judgment, responsiveness, and the ability to manage a diverse workforce in a demanding industrial security environment. Employment is contingent on successfully completing a background check and drug screening after an offer is extended.

Requirements

Be authorized to work in the United States.
Provide documentation of a high school diploma or GED.
Be at least 21 years of age.
Have a valid driver's license and a clean driving record.
Pass an extensive screening process, including a background check and drug screening after an offer of employment.
Think quickly and adapt to changing situations.
Demonstrate responsiveness and strong problem-solving skills.
Hold a state license if required.

Nice To Haves

Previous account management experience is preferred.
Security, military, or law enforcement experience.

Responsibilities

Oversee approximately 15 security professionals while fostering a positive, team-oriented environment and maintaining accountability, professionalism, and operational standards.
Manage daily account operations, including personnel scheduling and payroll administration.
Provide new-hire training and recurring site-specific training to support operational efficiency and compliance.
Maintain client engagement through proactive communication, strong interpersonal skills, and responsiveness to client expectations and operational needs.
Keep overhead staff informed about operations and potential on-site issues.
Adapt to changing daily assignments and special events, which may include customer service, patrols, or surveillance.