Security Response Officer

FMOLHS•Lafayette, LA

About The Position

Works collaboratively with hospital staff to provide a safe environment for stakeholders. The officer proactively addresses and deescalates tense situations or conflict, responds to requests for security assistance, and works with law enforcement as needed. The role enforces hospital security policies and procedures, investigates incidents, and prepares written reports. The primary role and responsibility is to serve as the hospital’s emergency first responder.

Requirements

  • At least 2 years of experience.
  • High school diploma or equivalent.
  • Physical Readiness Assessment (PRA) certification.
  • Effective communication skills.
  • Customer service skills.
  • Attention to detail.

Nice To Haves

  • Prior law enforcement, military, and/or corrections experience.

Responsibilities

  • Greets patients, visitors, and other guests and provides information to help them reach their destinations.
  • Manages wheelchair distribution and provides security escorts for guests and employees to and from vehicles upon request.
  • Patrols premises to ensure the security of patients, visitors, and staff.
  • Proactively addresses and deescalates tense situations or conflict.
  • Responds to requests for security assistance and works with local law enforcement as needed.
  • Responds to all hospital emergency codes, excluding medical codes.
  • Investigates incidents and prepares written reports.
  • Enforces hospital security policies and procedures.
  • Serves as the hospital’s emergency first responder.
  • Carries a registered firearm for protection and prevention of conflict.
  • Performs other duties as assigned or requested.
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