CMH Security Program Manager

Covenant Aviation Security • Columbus, OH

9d • $70,000 - $80,000 • Onsite

About The Position

Covenant Aviation Security (CAS) is seeking a Security Program Manager to lead airport security operations at John Glenn Columbus International Airport (CMH). The role is contingent upon contract award and is responsible for the overall management, administration, and operational performance of the security program, ensuring compliance with contractual requirements, regulatory standards, and company policies.

The Program Manager leads supervisory personnel and security staff and maintains relationships with airport stakeholders, law enforcement agencies, regulatory authorities, airline partners, and other constituents. The role is accountable for workforce management, operational readiness, customer service, compliance, employee development, and contract performance.

The targeted compensation range is $70,000–$80,000 annually, depending on qualifications, experience, and contract requirements. Employment is subject to applicable benefit eligibility and plan provisions.

Requirements

• Bachelor's degree in Security Administration, Public Administration, Criminal Justice, Business Administration, Aviation Management, or a related field.
• At least five years of supervisory, management, or operational leadership experience within a security, military, law enforcement, aviation, or related operational environment.
• Current Ohio Private Security Guard Provider License (Ohio Guard License), or ability to obtain and maintain the license before contract start and throughout employment.
• Previous contract security, facilities management, military, or law enforcement experience.
• AAAE Airport Certified Employee (ACE) Security Certification, or ability to obtain certification within two years of hire.
• Work on at least two security operations projects/contracts or similar size and scope within the past ten years.
• Valid driver's license.
• Strong written and verbal communication skills.
• Demonstrated leadership, organizational, and problem-solving abilities.
• Ability to obtain and maintain all required airport credentials and access privileges.
• Ability to work flexible schedules and respond to operational emergencies as required.
• Physically, mentally, and emotionally capable of performing all duties required for the assigned post/duties.
• Able to perform the duties of the position, with or without reasonable accommodation.

Nice To Haves

• Experience managing security operations at a commercial airport.
• Experience supervising large workforces in a 24/7 operational environment.
• Experience working with airport authorities, TSA, airlines, law enforcement agencies, and regulatory organizations.
• Proficiency with workforce management, scheduling, payroll, and HRIS systems.

Responsibilities

• Provide overall leadership and management of airport security operations.
• Direct and oversee supervisors and security personnel to ensure compliance with contractual requirements, airport regulations, and company policies.
• Develop and maintain staffing plans, workforce schedules, and operational coverage to meet contractual and operational requirements.
• Oversee workforce scheduling, timekeeping, payroll administration, and staffing plans to ensure contractual coverage requirements are met.
• Evaluate operational performance and implement process improvements to enhance service quality, efficiency, and compliance.
• Conduct performance evaluations, coaching, employee development, and succession planning activities.
• Develop, implement, and maintain site-specific training programs, including onboarding, refresher training, and operational training requirements.
• Manage employee relations matters, including investigations, corrective actions, conflict resolution, and performance management.
• Monitor operational metrics and workforce utilization to ensure optimal resource allocation and contract compliance.
• Assist in the development and administration of budgets and operational resources.
• Develop, maintain, and ensure compliance with operational procedures, post orders, and emergency response protocols.
• Ensure compliance with applicable airport, TSA, local, state, and federal regulations.
• Conduct routine inspections, audits, and spot checks to evaluate operational effectiveness, identify deficiencies, and implement corrective actions.
• Serve as the primary point of contact for airport authorities, airline partners, regulatory agencies, law enforcement organizations, and community stakeholders.
• Lead incident response efforts and ensure timely reporting, documentation, and corrective actions when necessary.
• Promote a culture of safety, accountability, professionalism, and exceptional customer service.
• Prepare reports, presentations, audits, and other operational documentation as required.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance, effective the first day of the month following 60 days of continuous employment.
• 401(k) retirement plan with company matching contributions.
• Paid time off (PTO).
• Company-paid life insurance.
• Voluntary supplemental life insurance.
• Employee Assistance Program (EAP).
• Flexible Spending Accounts (FSA).
• Company-furnished uniforms, where applicable.
• Paid training and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager